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category thumb won't upload completely

 
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  #1  
Old 11-26-2007, 12:27 PM
 
jwilkers jwilkers is offline
 

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Default category thumb won't upload completely

For some reason, when changing a category thumbnail, the strangest thing is happening:

When I "change icon" and browse to the file on my computer, then select it, the thumbnail I select displays correctly, until I hit save, then the bottom portion of the image is absent, the image size is correct, when I highlight it, the entire image size is there, 605 X 200, but for some reason x-cart is not saving the image correctly.

check it out here:

http://thehomeloft.com/basket/home.php?cat=251
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dragged one cart's database kicking and screaming from 4.0.16 to 4.4.1.
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  #2  
Old 11-26-2007, 03:32 PM
 
balinor balinor is offline
 

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Default Re: category thumb won't upload completely

Try deleting the old icon first, saving, and then uploading the new one.
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Padraic Ryan
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  #3  
Old 11-26-2007, 03:39 PM
 
jwilkers jwilkers is offline
 

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Default Re: category thumb won't upload completely

Thanks for the reply,

I tried that, I also checked out the graphic in several diff. programs, and the file is fine.

It's strange that the graphic shows fine, until I try to "save"
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JW - Xcart Version: several
dragged one cart's database kicking and screaming from 4.0.16 to 4.4.1.
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  #4  
Old 11-26-2007, 03:42 PM
 
jwilkers jwilkers is offline
 

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Default Re: category thumb won't upload completely

is there somewhere the icon graphics are stored that I can directly upload to?
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JW - Xcart Version: several
dragged one cart's database kicking and screaming from 4.0.16 to 4.4.1.
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  #5  
Old 11-26-2007, 04:24 PM
 
jwilkers jwilkers is offline
 

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Default Re: category thumb won't upload completely

the problem seemed to be file size. All of the new thumbs I've used have been no more than 50kb. This one was 79kb. When tinkering with the settings, exporting in a diff format, that was even larger size, less of the thumb showed. when the size was decreased, the whole thumb began to save correctly.
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dragged one cart's database kicking and screaming from 4.0.16 to 4.4.1.
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