Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls
X-Cart Home FAQ Forum rules Calendar User manuals Login  

Email customers to request reviews (after purchase)

 
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
Thread Tools
  #1  
Old 04-01-2009, 08:41 AM
 
Jay Brown Jay Brown is offline
 

Member
   
Join Date: Apr 2008
Posts: 26
 
Default Email customers to request reviews (after purchase)
I'd like to email customers after they make a purchase to encourage them to leave a review on the product they bought.

1 - Is there a user review module that allows this? What about this:
http://www.bcsengineering.com/store/catalog/Customer_Review_Management_for_Xcart-p-94.html

2 - Is this spam? What guidelines should we observe to avoid spamming?
__________________
Version 4.1.9
Reply With Quote
  #2  
Old 04-01-2009, 08:48 AM
 
balinor balinor is offline
 

Veteran
   
Join Date: Oct 2003
Location: Connecticut, USA
Posts: 30,253
 
Default Re: Email customers to request reviews (after purchase)
Why not just put some text and a link in the order confirmation e-mail?
__________________
Padraic Ryan
Ryan Design Studio
Professional E-Commerce Development
Reply With Quote
  #3  
Old 04-01-2009, 10:31 AM
 
Jay Brown Jay Brown is offline
 

Member
   
Join Date: Apr 2008
Posts: 26
 
Default Re: Email customers to request reviews (after purchase)
Quote:
Originally Posted by balinor
Why not just put some text and a link in the order confirmation e-mail?

Yeah, that is one option we're considering.
__________________
Version 4.1.9
Reply With Quote
  #4  
Old 04-01-2009, 01:01 PM
 
Jay Brown Jay Brown is offline
 

Member
   
Join Date: Apr 2008
Posts: 26
 
Default Re: Email customers to request reviews (after purchase)
The problem with sending it with the confirm email is that in almost every case, the user hasn't received the product, so it is unlikely they'll leave a review.

I would imagine this would recall some scheduled service at the DBMS level...

Any input would be valuable.
__________________
Version 4.1.9
Reply With Quote
  #5  
Old 04-01-2009, 01:05 PM
 
balinor balinor is offline
 

Veteran
   
Join Date: Oct 2003
Location: Connecticut, USA
Posts: 30,253
 
Default Re: Email customers to request reviews (after purchase)
http://www.websitecm.com/x-cart-mods/x-cart-product-autoresponders.html
__________________
Padraic Ryan
Ryan Design Studio
Professional E-Commerce Development
Reply With Quote
The following user thanks balinor for this useful post:
Jay Brown (04-01-2009)
  #6  
Old 04-01-2009, 01:22 PM
 
Jay Brown Jay Brown is offline
 

Member
   
Join Date: Apr 2008
Posts: 26
 
Default Re: Email customers to request reviews (after purchase)
Thanks; this looks like what we need exactly.
__________________
Version 4.1.9
Reply With Quote
Reply
   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4

« Previous Thread | Next Thread »


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 01:50 PM.

   
 
X-Cart forums © 2001-2020