X-Cart forums

[jamtots]

Is there a way to add a comments section that the customer CAN see on their orders? We have that feature in our current cart (not x-cart) and use it ALL the time so that we can put the status of the order, the tracking number or any other notes that we want the customer to be able to see-is there a way to do that with x-cart?? We only need one of the private comment sections as we don't have other people entering products in our cart so if we could convert one of those into a section that customers COULD see, that would be fabulous!

Thanks for any ideas!!
Holly

[CC]

This really is needed to be honest.

The customer should be able to login and see notes on the order left if required.

This is something on our list to be done on our site, but we havent got to it yet. It REALLY should be in the standard code.

[delsurf]

I have a fix for this if anyone is interested. I thought it would be hard, but it's actually pretty easy.

in /skin1/main/history_order.tpl:

change the original code (you'll have to find it, I just commented it out):

to

{*if $usertype ne "C"*}



{$lng.lbl_order_notes}:

<TEXTAREA name="notes" cols="60" rows="5" {if $usertype eq "C"}READONLY{/if}>{$order.notes}</TEXTAREA>
{*/if*}

Then it will show up on the Customer's Order. To change "Customer Notes: (not visible to customer)" just start webmaster mode, look up the order, click the title to change the label.

Hope that's somewhat clear...

[CC]

Yeh sorry, should have come back here and said.
We did it this way, so the field is readonly to customer and writable to Admin:

{if $usertype eq "C"}



Order Notes:

<TEXTAREA name="notes" cols="60" rows="5" readonly>{$order.notes}</TEXTAREA>
{else}
{if $usertype ne "C"}



{$lng.lbl_order_notes}:

<TEXTAREA name="notes" cols="60" rows="5">{$order.notes}</TEXTAREA>
{/if}
{/if}

[CC]

Oh forgot to say, havent looked at it yet, but we are also going to link these same notes to the emails sent to the customer, so they dont have to login to see them.

[delsurf]

Yea, I made mine readonly for the customer too... at the end of the textarea box:

<TEXTAREA name="notes" cols="60" rows="5" {if $usertype eq "C"}READONLY{/if}>

less code

good idea about the emails too.. post back if you get to it...[/quote]

[CC]

Oh sorry, didnt see that on yours.

I will post back for sure.

[hzellers]

Mod works great! Did you end up adding it to their emails? Just curious as to how.

Thanks!

[tcart3512]

After using delsurf's mod, I added this code to

/mail/html/order_invoice.tpl

Adds the comment section to the customers email only if there are comments to send...

{if $order.notes}
<td>
<SPAN>{$lng.lbl_order_notes}:

<textarea name="notes" cols="60" rows="5" {if $usertype eq "c"}readonly{/if}>{$order.notes}</textarea>
</SPAN></td>
{/if}

Hope this shows up correctly on forum, I'm new...

Add this to where you want the comments to show up on the email...
Mine was around line 126...
Hope this helps

[jignacio]

Simply and Great !
It's working OK.
Thanks.