X-Cart forums

[malcy]

I want to include the customer notes (not viewable to customer) in the order_data.tpl

Does anyone know what code to use?

[malcy]

When in Admin viewing a customer order, the second-last text box called: "Order details (not visible to customer and provider):" is the info I need in the order_detail.tpl

Anyone know how to do it?

[malcy]

Don't worry - I've done it. I must be having a good day.

[shan]

Why not post how you did it for others to see

[malcy]

Good plan:

I edited the history_order.tpl file as follows:

{if $usertype eq "A"}



{$lng.lbl_order_details}:

<textarea name=details cols=60 rows=5>{$order.details}</textarea>
{/if}

Remove the If statment out of this section ({if $usertype eq "A"} and {/if})

Then edit the mail/order_data.tpl file and add:

{$order.details}

where you want the notes to appear.

[Jonny]

Hi

how did you get the customer notes to work in the first place, i.e when the customer adds notes on their order..

I could only get a notes box to appear for offline orders i.e phone & fax?

any help would be great

Jonny.

[malcy]

Hi.

I only use offline orders for my site so customer notes are not needed for other methods.

[BoomBoomBap]

I use customer notes in the following manner - once a product has shipping I include a note stating that it was shipping using method X and will arrive in X number of days.

Edit mail/order_customer_complete.tpl and add the following where appropriate:

{if $order.notes} 
Order Notes:
-------------
{$order.notes}
{/if}

Similarly, you can add this code to any other relevant email message.

As an admin, you should go to the order # and enter information into the "Order notes (not visible to customer):" area

I have no idea what the purpose of this area is but I have now given it new usefullness

No other templates need editing...