username

eggharbor · #1 09-25-2014, 07:03 AM

In version 4.2.1 when a new customer attempts to register a Username that is already in use, he gets error message: "username is in use". I would like to change the wording of that error message. Do you know the location and file name in templates, that I should go to for that change?

cflsystems · #2 09-25-2014, 07:29 AM

This is most likely a language variable so no need to modify files. Search admin languages for "username is in use"

eggharbor · #3 09-25-2014, 09:23 AM

Thanks for your reply. Sorry, but I don't see anywhere to locate "Languages" other than on the main setup where you select English as the default language.

ITVV · #4 09-25-2014, 09:42 AM

Hi,

In Admin, go to: -

Administration > Languages

In "Edit Language" select your base language ie "English"

Now on this page find "Select Topic" = All > "Apply Filter" in this box type "username is in use" and hit "Go"

This should now bring up the text that you want to change.

Kind regards

ITVV

eggharbor · #5 09-26-2014, 04:56 AM

You're a lifesaver. I had no idea that option was available, and I'll try it right away. Thank you so very much for your help and for taking the time to answer. Have a great day.

ITVV · #6 09-26-2014, 05:01 AM

You are very welcome.

If I can help you any further just shout out.

Hope your day goes well

Kind regards

ITVV

eggharbor · #7 09-26-2014, 07:05 AM

That problem is now fixed, thanks to your help. The larger problem is one that Tech Support has not responded to me about. It is this: when a new user attempts to checkout, and during registration, enters a Username that has already been taken, he gets a very brief "Username already exists" message, and then is immediately taken to the Homepage. Pressing the back button replays that event. However, in testing this issue, I found that if I register before attempting checkout, and enter a username that has already been taken, I receive the proper "Username already exists" error message, and am allowed to stay on the Registration Page to enter another choice for username. I think this issue has been going on for years and I always thought the customers were screwing up somehow. Any ideas to fix this problem?

ITVV · #8 09-26-2014, 07:11 AM

mmm how odd.

I will take a look for you.

This is for version 4.2.1 right?

Regards

ITVV

eggharbor · #9 09-26-2014, 07:33 AM

Yes, version 4.2.1

ITVV · #10 09-27-2014, 02:02 AM

Hi eggharbor,

I have just walk through the scenarios that you posted and cannot find the bug?

Admitted I tried on 4.2.0 version on my dev server but could not replicate the issue you highlight?

Which skin are you using?

Kind regards

ITVV