Direct Product Enquiry Form

accesspos · #51 09-06-2010, 11:50 PM

Quote:

Originally Posted by jaydee

If the user gets the captcha wrong, they are returned to a blank page with empty fields, requiring them to enter their enquiry again. Yuck!

I've been fiddling with PHP for ages but can't seem to get things to pass across. PHP isn't my strong point...

Any suggestions or help please?

Cheers,

i would love to know the answer to this as well

HAS · #52 04-11-2011, 08:20 AM

Hello,

Hope that someone can help me with next problem :

I use the Product Enquiry Form with Producttabs.
When the form is submitted the productpage does a refresh and shows the content in the first tab (upselling products) So the custmer doesn't see the message that the Enquiry is properly submitted or isn't.
I would like to see a message in dialog.message (as in "sent to a friend") or after a pagerefresh the content shown in the last clicked tab.
I tried to change next in the tabs.js next line :

Code:

 
var enabletabpersistence = 0

into

Code:

var enabletabpersistence = 1

This result in showing the content in the last clicked tab after refresh (which is oke) but also in errors (IE8 (invalid argument - jquery-min.js) and messing up the multicollum in upselling products in the first tab.

Help will be appreciated !!!
Has

JeanB · #53 04-18-2011, 07:55 AM

Quote:

Originally Posted by jaydee
If the user gets the captcha wrong, they are returned to a blank page with empty fields, requiring them to enter their enquiry again. Yuck!

I've been fiddling with PHP for ages but can't seem to get things to pass across. PHP isn't my strong point...

Any suggestions or help please?

Cheers,

Quote:

Originally Posted by accesspos

i would love to know the answer to this as well

I would like to know the answer to this, too!

Also - We have moved servers recently and now the 'Captcha' is not working - Just shows a little red 'X'?

What can I do to get this working again, without re-installing - Problem is that I would have to do it again when we go live - not something I want to do!?

PhilJ · #54 04-18-2011, 08:25 AM

JeanB, ensure your /captcha directory is writable/permissions are set to 777.

JeanB · #55 04-18-2011, 08:48 AM

Hi Phil,
The permissions are definitely 777 - they weren't, but are now and it still hasn't made a difference.

PhilJ · #56 04-18-2011, 08:49 AM

What is your PHP version? 4 or 5

anandat · #57 04-18-2011, 09:15 AM

Phil,
How to add just a link "click here for this product inquiry" instead of entire tab ?

JeanB · #58 04-18-2011, 11:08 PM

Sorry for the delay, Phil - I had to wait 'til I was back at my desk to find out for you ...

It's a dedicated server with PHP 5.1.6?

Cheers

JeanB · #59 04-18-2011, 11:32 PM

Ok - Strange - I changed the permissions to 777 yesterday and it still didn't work.

I've double checked them today and they've reverted to 755! I changed them to 777 now and it's spot on!

Thanks for your help, Phil!

Whoop!

If you might be able to shed some light on how to remember what the customer has written, if they get the captcha wrong, that would be fantastic!