X-Cart forums

[Mr. G]

I've had no problems on FF 3.6 on XPsp2. Beautiful site btw.

Can you tell me what your settings are for Settings > Modules > Detailed Images ?

[nickff]

Hi Mr. G,

Thanks so much for the kind words.

The site actually went live today - http://cannonlewis.com

I've gone ahead and implemented the "Internal" option for now. The reason is that I submitted the issue I was having to Qualiteam and they verified that it was a bug and they would be releasing a patch shortly.

My previous settings were:

• "in a popup window"
• cloud zoom
• 0
• 105
• 98
• 3

I'll let you know everyone know what happens with this patch.

Thanks again!

[jwilkers]

hey nickff. Great site.

Which way did you end up going with this?

[nickff]

Hi jwilkers,

What ended up happening was Qualiteam looked into it and fixed the issues, free of charge. If you are experiencing the same things with MagicZoom, I would contact them and they should take care of it for you.

Good luck!

[jwilkers]

I'm confused, did you end up not using Cloud Zoom built in to X-cart and going with Magic Zoom? The problem you were describing is the same one I see with the built in Cloud Zoom, when the "Display detailed product image thumbnails below the product image" option is selected.

[nickff]

I used cloud zoom. QT fixed an issue and now it works!

[wites]

I use cloud zoom, but there seems to be a bug. In my case, when you hover on the product image you'll see the same product image on the zoomed area until you clicked the thumbnail related to it. I don't know if this is just a setting but this is driving me crazy.

[nickff]

@wites - contact qualiteam on that one. this is a bug and they fixed it for me.

[hoosierglass]

What I find really sad is this issue has been around so long and there is still no public fix for it. You have to contact Q-team and go through all the bull just to get it working. Pretty sad and pathetic if you ask me.

[nickff]

@hoosierglass, agreed.