X-Cart forums

[jamtots]

Our hosting change the drive letter last night to d:\ which seems to be fine. The template read the database but once you click on the see details or the product itself, I get this error:

Warning: webmaster_include(d:\inetpub\jamtots\shop/templates_c\%%70^70F^70F20BF0%%product.tpl.php): failed to open stream: No such file or directory in d:\inetpub\jamtots\shop\Smarty-2.6.3\Smarty.class.php on line 1952

Warning: webmaster_include(): Failed opening 'd:\inetpub\jamtots\shop/templates_c\%%70^70F^70F20BF0%%product.tpl.php' for inclusion (include_path='.;c:\php4\pe in d:\inetpub\jamtots\shop\Smarty-2.6.3\Smarty.class.php on line 1952

I thought I was missing the file so the hosting copy the backup over and still not workign and same error. It used to work perfectly before they changed the drive letter. Please, I need help with that one!!!

Thanks in advance
Hervey
jamtots webmaster

[jamtots]

Forgot to mention that we are using vrs 4[1].0.4 Gold

[shan]

run cleanup.php to flush the template cache and make sure the folder is set to chmod 777

[jamtots]

Did run the cleanup.php file and clear my cache but still the same problem.
This is the link: http://www.jamtots.com/shop/product.php?productid=16144&cat=0&page=

PLS help!!

Thanks

[ksferg_99]

Did you ever figure anything out??? I'm getting the same thing. I've run the cleanup, but it's not helped.

Thanks,
Ferg

[jamtots]

It was something that our host fixed so I'm not sure what it was exactly--sorry about that! They aren't very open about telling us what they have done wrong it seems!

Holly

[html_sucks]

I've just got the webmaster_include smarty error after transferring a site in development to my home machine (Windows XP SP2) and clearing out the templates_c directory.

It seems as if the security settings on the templates_c directory could be causing this, to resolve try:

- Right click on the templates_c folder and select Properties
- Select the security tab
- Find the internet user account (I'm using the Internet guest account )
- Tick full control, and apply

I'm sure this is pretty insecure, but this should sort you out if working on a development machine.

Hope this helps

[einnox]

I also experienced that. I tried running the cleanup.php but still there.