Shipping Zone Problems

goodshop2u · #1 06-01-2014, 07:38 AM

I only ship to selected country, therefore only setup local, asia, Europe shipping zone.

but in checkout page, I can see all country still enable in selection other than above country ?

I wonder why, unable to "on" or "off" the country list in the "Countries, states and zones" page

qualiteam · #2 06-02-2014, 02:32 AM

You can enable/disabled countries on the "Countries, states and zones" page. Just tick the green "stand-by" icon next to the country you want to disable.

For example, here I turned Andorra off (it has the gray icon) and it doesn't show up during checkout anymore:

goodshop2u · #3 06-02-2014, 04:59 AM

The "Countries, states and zones" page was not able to click enable/disabled in my admin back-end.

I did try to your demostore admin, also not able to click as well.

tony_sologubov · #4 06-03-2014, 02:10 PM

Hi!

This is quite strange, because it works fine for me in my local X-Cart 5.1.2 and on demo. Do I understand you correctly that you click on the icons marked on the snapshot:
http://awesomescreenshot.com/0e62x3165f

but they do not switch?

Quote:

Originally Posted by goodshop2u

The "Countries, states and zones" page was not able to click enable/disabled in my admin back-end.

I did try to your demostore admin, also not able to click as well.

goodshop2u · #5 06-03-2014, 10:36 PM

I try again, with 3 different computer using Internet Explorer 10, the green button not able to click.

when I switch to Chrome with one of the computer, yes the button is working. I am able to disable those country list.

tony_sologubov · #6 06-04-2014, 03:43 AM

It might be a compatibility problem with IE10. I post it to the team.

Thank you for your report!

info@shadowgraphicsinc.co · #7 06-16-2014, 11:17 AM

I've also noticed that IE is having issues with the customer end as well.

It works on every other platform but IE 8+

tony_sologubov · #8 07-01-2014, 03:44 AM

This problem will be fixed in 5.1.4.

As a workaround solution, try to use another browser.

info@shadowgraphicsinc.co · #9 07-02-2014, 06:25 AM

We use other browsers ourselves - but obviously a larger customer base is still using IE as their default browser. So this is why we are a bit concerned.

tony_sologubov · #10 07-03-2014, 10:09 AM

Quote:

Originally Posted by info@shadowgraphicsinc.co

We use other browsers ourselves - but obviously a larger customer base is still using IE as their default browser. So this is why we are a bit concerned.

Thank you for your concern!
This bug will be fixed in 5.1.4.