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PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)
 
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  #1  
Old 06-18-2013, 06:38 PM
 
nandos07 nandos07 is offline
 

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Default PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

Hi,

Could anyone please please tell me what's wrong with my website. I just launched my e-commerce website live, the registration page doesn't work all of a sudden, http://www.treehouzz.co.nz/register.php

When registering, the page will show HTTP Error 500 (Internal Server Error)

I'm not sure if the error is caused by x-cart or my web hosting server

Please help as I'm advertising this website on google adword now, I don't want my customers to run away because of this technical errors. Many Thanks.


Regards,


James
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  #2  
Old 06-18-2013, 06:45 PM
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cflsystems cflsystems is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

It loads up for me
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  #3  
Old 06-18-2013, 06:56 PM
 
nandos07 nandos07 is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

yes, it loads up but when you try to register, it doesn't register
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Old 06-18-2013, 07:43 PM
 
Thomasb134 Thomasb134 is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

After registering I see a blank white page. This is sometimes a symptom of a fatal php error (missing file or bad edit). There is a chance you can determine the problem by reviewing the php error logs saved in your cart's /var/log directory.
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  #5  
Old 06-18-2013, 08:32 PM
 
anandat anandat is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

Quote:
Originally Posted by Thomasb134
After registering I see a blank white page. This is sometimes a symptom of a fatal php error (missing file or bad edit). There is a chance you can determine the problem by reviewing the php error logs saved in your cart's /var/log directory.
Go to yoursite.com/admin/logs.php?mode=search & search for the error log. Paste the error report here so someone willing to help will get more clue.

by the way this error suddenly started without any modification done ?
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  #6  
Old 06-19-2013, 01:22 PM
 
nandos07 nandos07 is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

Quote:
Originally Posted by anandat
Go to yoursite.com/admin/logs.php?mode=search & search for the error log. Paste the error report here so someone willing to help will get more clue.

by the way this error suddenly started without any modification done ?


thank you so much, here is the report from the error log

PHP errors

[02-May-2013 17:27:36] PHP Fatal error: Call to undefined function func_mailchimp_resubscribe() in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/register.php on line 619
[08-May-2013 19:25:57] PHP Fatal error: Call to undefined function func_mailchimp_resubscribe() in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/register.php on line 619
[13-May-2013 09:27:11] Warning: Invalid argument supplied for foreach() in /var/www/vhosts/treehouzz.co.nz/httpdocs/modules/Product_Options/product_options.php on line 594

[14-May-2013 09:23:00] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 09:36:37] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 09:37:06] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 10:17:26] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 10:19:08] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 10:20:17] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 10:23:51] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 10:24:14] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 11:26:02] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 11:31:59] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[14-May-2013 11:33:43] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[17-May-2013 12:48:49] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[17-May-2013 12:49:39] Error: Smarty error: [in main/orders_list.tpl line 54]: [plugin] modifier 'order_status_color' is not implemented (core.load_plugins.php, line 11 in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[17-May-2013 12:51:39] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[17-May-2013 23:16:17] PHP Fatal error: Call to undefined function func_mailchimp_resubscribe() in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/register.php on line 619
[22-May-2013 11:42:08] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[28-May-2013 13:44:37] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[28-May-2013 13:45:24] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[28-May-2013 13:46:29] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:13:06] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:13:19] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:16:08] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:16:12] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:17:53] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:18:09] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:18:23] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:18:27] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:23:11] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:31:40] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:31:53] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:31:59] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:32:26] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:32:34] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093

[31-May-2013 09:36:47] Error: Smarty error: [in customer/content.tpl line 17]: syntax error: unrecognized tag: zIndex: 10001 (Smarty_Compiler.class.php, line 446) in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/lib/smarty/Smarty.class.php on line 1093












--------------------------------------



I paid someone to modify my x-cart website look, and missed checking about this registration error.

Many Thanks.
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  #7  
Old 06-19-2013, 01:24 PM
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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

[17-May-2013 23:16:17] PHP Fatal error: Call to undefined function func_mailchimp_resubscribe() in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/register.php on line 619

This is the problem. Check the bug tracker for fix or here in the forum. This was a bug from some time ago and it may have not been fixed in your version
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Old 06-19-2013, 02:17 PM
 
nandos07 nandos07 is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

Quote:
Originally Posted by cflsystems
[17-May-2013 23:16:17] PHP Fatal error: Call to undefined function func_mailchimp_resubscribe() in /var/www/vhosts/treehouzz.co.nz/httpdocs/include/register.php on line 619

This is the problem. Check the bug tracker for fix or here in the forum. This was a bug from some time ago and it may have not been fixed in your version


Thanks for your reply steve, this is so weird, i'm using version 4.5.4 , this is one of x-cart newest version. I can't seem to find any info to fix this bug on this version.
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  #9  
Old 06-19-2013, 06:36 PM
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cflsystems cflsystems is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

You need to look at that line in register.php. Is the MailChimp module active?
Looking at the module in 4.5.4 there is no such function - func_mailchimp_resubscribe. There is

func_mailchimp_subscribe

Which makes it a bug. Maybe not reported yet. Considering many are so tired of reporting bugs and they don't get fixed so not surprised ....

If you do not use the module turn it off from admin. I you use it try changing the function in register.php to func_mailchimp_subscribe
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  #10  
Old 06-19-2013, 07:24 PM
 
Thomasb134 Thomasb134 is offline
 

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Default Re: PLEASE HELP, SERVER SHOWS HTTP Error 500 (Internal Server Error)

http://forum.x-cart.com/showthread.p...ubscribe%28%29
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