Removing Pull Down States?

smv · #1 10-12-2007, 08:54 AM

One of the flaws we've found so far with X-Cart is that there seems to be counties/states missing for a lot of countries. My question is, would it be possible to eliminated the pulldown box for all countries EXCEPT the United States, that way foreign country customers can fill in the info themselves?

smv · #2 10-16-2007, 04:36 PM

This not possible?

balinor · #3 10-16-2007, 05:54 PM

Sure, just remove all the states for the countries except the US under 'states'.

smv · #4 10-17-2007, 08:09 AM

Quote:

Originally Posted by balinor

Sure, just remove all the states for the countries except the US under 'states'.

Thanks for the help!

I tried that with Australia and now when you select the country on the address form it says:

The selected country doesn't require 'state' field

I was hoping to replace that completely, except for the United States, with a blank box for people to type in their state name because it would appear the x-cart states are widely inaccurate.

balinor · #5 10-17-2007, 08:13 AM

You need to make sure the 'Has States' box is checked for the country you want to show the box for under 'Countries'

smv · #6 10-17-2007, 09:38 AM

Thanks a bunch! Do you get paid by x-cart Balinor, cause if not you should

Will international customers understand that by state we mean their province, county or whatever their subdivision of their countries are?

balinor · #7 10-17-2007, 09:40 AM

I wish!

I usually change 'State' to 'State/Province'.

dire_lobo · #8 10-17-2007, 10:48 AM

Is "State" name necessary for many countries? I found that listing them for the US, Canada and Australia seems to be sufficient - other countries don't seem to need/use the "State/Provence" address field - To the best of my knowledge, I haven't lost any international orders because of the lack of it -

I initally got customer feedback that it was redundant/not necessary for most European countries... so in order to simplify the customer process I only employ it for the above three countries where is seems to be important - is this a good approach?

Is there a "best Practice regarding it's use?

Regarding balinor getting paid by e-cart: You deserve it - mebbe we should take up a collection! I'd gratefully chip in.

smv · #9 10-18-2007, 10:13 AM

Quote:

Originally Posted by balinor

I wish!

I usually change 'State' to 'State/Province'.

Where would one go to change that? I'm still a little confused on all the little things like that.

Thanks again for all your help!

balinor · #10 10-18-2007, 10:14 AM

That's a language variable. Just look for 'state' in your languages area and change it to State/Province