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X-Payments v2.0 with PayPal Pro
 
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  #1  
Old 05-05-2014, 10:36 AM
 
dpcompany dpcompany is online now
 

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Default X-Payments v2.0 with PayPal Pro

Here is the quick and dirty:

Building development site based on v4.6.3 with X-Payments v2.0.1. Attempting to utilize PayPal Payments Pro (Supported via X-Payments). In One Page Checkout, every time I click on "Credit Card", I get the attached screen shot.

http://dpciwholesale.com/Signatures/Untitled-1.jpg

It is worth noting since this is a development site, I am using a self-signed SSL certificate (hence the red https in the top left hand corner of the screenshot). I don't know if this is affecting anything or not.

Any help from my fellow X-Carter's would be appreciated. I am stumped on this one. I have always found X-Payments to be a bit cumbersome (sometimes I feel like it does what it wants during configuration).
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  #2  
Old 05-06-2014, 05:15 AM
 
dpcompany dpcompany is online now
 

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Default Re: X-Payments v2.0 with PayPal Pro

I have changed from "iframe" to "default" with the template settings in x-payment. I am now allowed to select "credit card" as a payment option without getting the previous screen capture error. However, upon submitting the order, this is the error screen:
http://www.dpciwholesale.com/Signatures/2.jpg

For PayPal Payments Pro, I can't find anywhere to reference the merchantEmail field. It uses API access information.

Qualiteam?
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Michael

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  #3  
Old 05-07-2014, 06:20 AM
  ambal's Avatar 
ambal ambal is offline
 

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Default Re: X-Payments v2.0 with PayPal Pro

Hi Michael,

Did you follow this instruction?
http://forum.x-cart.com/showthread.php?t=68718

Also, what do you see in logs? http://help.x-cart.com/index.php?title=X-Payments:FAQ#Where_can_I_find_X-Payments_logs.3F
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  #4  
Old 05-07-2014, 07:05 AM
 
dpcompany dpcompany is online now
 

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Default Re: X-Payments v2.0 with PayPal Pro

Ambal, I followed those instructions.

I managed to track down the issue. Apparently, somewhere in the PayPal Pro module, it references the "orders department email address" entered into your "company settings" page. We didn't have a "valid" email address entered into that field. It might be important to make note of this for the future that a valid email address must be entered into these fields as this module references them.

Thanks again for the quick response.
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  #5  
Old 05-09-2014, 02:26 AM
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Default Re: X-Payments v2.0 with PayPal Pro

Michael, I am glad to know you managed to track down the reason and resolve the issue, but I am not sure what email address in PayPal PRO module you are referring to.
Could you please share a screen shot or tell exact path to the setting in your admin back-end? X-Payments does not ask for any "orders department email address" and has no "company settings" page. It looks to be a setting in X-Cart admin back-end.

I just want to add correct instruction to http://forum.x-cart.com/showthread.php?t=68718 and update X-Payments troubleshooting at http://help.x-cart.com/index.php?title=X-Payments:Troubleshooting
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  #6  
Old 05-09-2014, 04:31 AM
 
dpcompany dpcompany is online now
 

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Default Re: X-Payments v2.0 with PayPal Pro

Ambal,

This is because the email address isn't in the PayPal PRO module (hence the confusion). The US PayPal Pro module references the "orders department email address" entered into the "company settings" within XCart. If there is an email address in this field that is not formatted correctly, you will get the screenshot shown in the second post.
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Michael

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  #7  
Old 05-09-2014, 06:44 AM
  ambal's Avatar 
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Default Re: X-Payments v2.0 with PayPal Pro

I see. Thank you for clarifying. You refer to http://help.x-cart.com/index.php?title=X-Cart:Company_Options#Company_emails in X-Cart v4.
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  #8  
Old 05-09-2014, 06:49 AM
 
dpcompany dpcompany is online now
 

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Default Re: X-Payments v2.0 with PayPal Pro

That is exactly what I am referring to. I apologize for any confusion.
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Michael

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  #9  
Old 05-09-2014, 07:14 AM
  ambal's Avatar 
ambal ambal is offline
 

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Default Re: X-Payments v2.0 with PayPal Pro

Thank you for taking this to my attention.
I added this troubleshooting FAQ and updated http://forum.x-cart.com/showthread.php?t=68718
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The following user thanks ambal for this useful post:
dpcompany (05-12-2014)
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