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  #11  
Old 04-12-2011, 03:53 AM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Quote:
Originally Posted by ambal
Looks like you have option
"List of shipping methods available for an order that contains (in addition to products with non-free shipping) some products with free shipping should be defined based on the weight of the entire order (weight of the products with free shipping included)."
enabled at "Admin back-end -> General settings -> Shipping"

Thanks alex,

What is the error with this shipping rates I created Alex? It doesn't show on shipping methods when checking out. My address is into that zone. Sorry for having a lot of questions.

http://christianruado.comuf.com/images/X-CART.-Powerful-PHP-shopping-cart-software_1302608779914.jpg
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  #12  
Old 04-12-2011, 03:59 AM
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ambal ambal is offline
 

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Default Re: X-Cart Pro functionalities

First of all you don't need to be sorry for asking questions.

So you use manual shipping calculation configuration.

Make sure you have
1) shipping enabled in General settings -> shipping
2) proper delivery zones created and attached to shipping methods.

The most likely reason for shipping methods not appearing during checkout is wrong delivery zones configuration and/or wrong delivery zones attached to shipping methods.

http://www.youtube.com/watch?v=QU-xFQY-6bA
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  #13  
Old 04-12-2011, 04:35 AM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Quote:
Originally Posted by ambal
First of all you don't need to be sorry for asking questions.

So you use manual shipping calculation configuration.

Make sure you have
1) shipping enabled in General settings -> shipping
2) proper delivery zones created and attached to shipping methods.

The most likely reason for shipping methods not appearing during checkout is wrong delivery zones configuration and/or wrong delivery zones attached to shipping methods.

http://www.youtube.com/watch?v=QU-xFQY-6bA

Alex I figure this out you can see that my value for Order subtotal range: is 0, zero value causes an error, if i put its default value to 999999.99 it works. Any idea since my shipping rates is not base on the order subtotal?
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  #14  
Old 04-12-2011, 04:47 AM
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ambal ambal is offline
 

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Default Re: X-Cart Pro functionalities

Well, just put 999999.99 there for every shipping cost step in every zone. I see you are basing shipping cost calculation on weight range so having the same range for order subtotals won't trigger wrong shipping calculation.
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  #15  
Old 04-12-2011, 05:20 AM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Okay, if that's the rule I have to follow..

Another issue Alex on fixed shipping freight per item. On the configuration of shipping options I checked "Do not calculate shipping rates for products with defined shipping freight" so I expect that the product with shipping freight defined should not included in shipping rate computation, but it is, when combined with ordinary product.

In my experience for ex: product1=fixed shipping freight=20 and product2 having 0.50kg with equivalent of 45 in rates for ordinary shipping and 90 for express shipping. I got a shipping cost during checkout 85 for ordinary shipping and 110 for express shipping. The value for express is correct but how it happen that in ordinary shipping I got 85 since 45(rate of .50kg)+20(fixed shipping freight) is 65? The weight of fixed shipping freight is also computed which is 1kg, getting the total of 1.5kg equivalent to 65 and add 20 for its value for fixed shipping. I also unchecked the above option but still got the same value.
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  #16  
Old 04-12-2011, 10:14 PM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Hi alex,

Is that a bug or that's how x-cart should behave?
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  #17  
Old 04-13-2011, 12:02 AM
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Default Re: X-Cart Pro functionalities

Deepblue_tiano, not sure about that. We are not aware of such a bug in X-Cart. It could be an improper configuration as well as a new bug. Could you please e-mail me at sales@qtmsoft.com with "Attn for Alex Mulin as subject the following information:
* URL to your X-Cart
* access to admin back-end of your X-Cart

We'll look into this deeper!

Alex
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  #18  
Old 04-13-2011, 12:27 AM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Quote:
Originally Posted by ambal
Deepblue_tiano, not sure about that. We are not aware of such a bug in X-Cart. It could be an improper configuration as well as a new bug. Could you please e-mail me at sales@qtmsoft.com with "Attn for Alex Mulin as subject the following information:
* URL to your X-Cart
* access to admin back-end of your X-Cart

We'll look into this deeper!

Alex

Sorry Alex but I don't have an online X-CART installed, I am working on my local machine. Well thank you for looking deeper on that issue, I will also double check my code if some modification I made caused that error.
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  #19  
Old 04-13-2011, 12:29 AM
  ambal's Avatar 
ambal ambal is offline
 

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Default Re: X-Cart Pro functionalities

If you did some modification to X-Cart code that touches shipping calculation somehow it can be a reason, too.
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  #20  
Old 04-13-2011, 12:58 AM
 
deepblue_tiano deepblue_tiano is offline
 

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Default Re: X-Cart Pro functionalities

Hi Alex,

Just to make sure if my modification to x-cart code caused this error I installed a fresh copy of x-cart pro. Only one provider using the default during installation and I set table rates same on my previous post, but it returns the same value as to my modified version. I used 2shipping method ordinary and express.

And here's my config copy on shopping options.

ENABLE SHIPPING - YES

Enable all shipping methods even if a customer is not logged in- NO

Do not calculate shipping rates for products with defined shipping freight - YES

Do not require selection of delivery method for products with free shipping - YES

List of shipping methods available for an order that contains (in addition to products with non-free shipping) some products with free shipping should be defined based on the weight of the entire order (weight of the products with free shipping included)- NO

Use product dimensions for shipping rates calculation - NO

Display 'Shipping information' section during registration and checkout - YES

HERE'S my sample product on cart during checkout:

PRODUCT1 ++
price = 200
weight= 0.50kg
fixed shipping freight= 20
PRODUCT2 ++
price= 100
weight= 1kg

AND here's my rate:

SHIPPING EXPRESS:
0kg - 2kg = 90 flat rate
SHIPPING ORDINARY :
0kg- 0.50kg = 45 flat rate
0.51kg - 1.0kg = 55 flat rate
1.01kg - 1.50 = 65 flat rate
SHIPPING FOR EXPRESS = 110
SHIPPING FOR ORDINARY = 85
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