X-Cart forums

[bibi]

The links gifs/pngs on my site are distorted or will not show up can some one tell me how to fix this.
see attached

Also the Tabs are missing for the description, send to, etc.,
see attached incl a snap of test site on how the tabs should look.
Thanks
smart template/skin magic

[totaltec]

It's easier if we can see the actual page. The images are nice, but hard to tell what is going on by looking at them.

[bibi]

Thank you for your response, here is a link this is the same on all pages
http://www.anewagephoenix.com/Amber_Drop_with_Amethyst_Earrings.html

[totaltec]

Well I didn't look at it long enough to determine the problem, but I can tell you that it appears to be javascript based, and your problems may be related to that script.

It also appears to be acting differently in different browsers- little side note, when I visited with Chrome a little note popped up at the top notifying me that my browser was not supported, and it encouraged me to switch to a list of different browsers, but chrome was on the suggested list.

Looking at the missing images, the src for one that displays fine is this:
http://www.anewagephoenix.com/skin/smart_template/custom/js/social/images/16/Yahoo.gif

Here is the src of one that is missing:
http://www.anewagephoenix.com/skin/smart_template/custom/js/social/images/16/Google.gif

I wonder if the file is on the server or not? I would check in that directory and see if the image exists.

[bibi]

Thank you so much i think for your help it seems i need to contact Phil. I am at a lost with this template....

However, the http://www.anewagephoenix.com/skin/smart_template/custom/js/social/images/16/Google.gif
Is listed the directory.

Originally Posted by totaltec

Well I didn't look at it long enough to determine the problem, but I can tell you that it appears to be javascript based, and your problems may be related to that script.

It also appears to be acting differently in different browsers- little side note, when I visited with Chrome a little note popped up at the top notifying me that my browser was not supported, and it encouraged me to switch to a list of different browsers, but chrome was on the suggested list.

Looking at the missing images, the src for one that displays fine is this:
http://www.anewagephoenix.com/skin/smart_template/custom/js/social/images/16/Yahoo.gif

Here is the src of one that is missing:
http://www.anewagephoenix.com/skin/smart_template/custom/js/social/images/16/Google.gif

I wonder if the file is on the server or not? I would check in that directory and see if the image exists.

[PhilJ]

Try now Bibi, very odd, but I changed the social links to PNGs

[bibi]

Thanks Phil
That did the trick for that problem, however i still get the browser, it still seems to load very slow and act differently in different browsers. We spoke about the header background colour loading first then the header with colour loads after a few seconds. Can you address this also
Thanks

Originally Posted by PhilJ

Try now Bibi, very odd, but I changed the social links to PNGs

[PhilJ]

I don't see that issue, I've tried several browsers.

The site may load/display differently in different browsers, each browser renders the page in a different way/speed, but ultimately they should display the same.

[bibi]

Phil,
Have you tried the chrome browser? The page will not load all at once, it loads in sections, background colour first. i have tried two computers and several browsers and i get different results, but always slow to load page altogether common in all.

The problem persists if you check the test site www.anewagephoenix.com/store it does not load like the live site.
Please see attached header with the warning from the chrome browser.
Thanks

Originally Posted by PhilJ

I don't see that issue, I've tried several browsers.

The site may load/display differently in different browsers, each browser renders the page in a different way/speed, but ultimately they should display the same.

[PhilJ]

Try now.