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XP Showing Declined, eProcessingNetwork showing charged | |||
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#1
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XP Showing Declined, eProcessingNetwork showing charged
I just installed X-Payments for my store and on the first day of use every single attempted charge came back as declined in XP, and then redirected the visitor to the /payment/cc_xpc.php page where it hangs. When I logged in to ePN it showed that all of the "declined" charges had actually been approved. However, it didn't have any of the associated data (name, address, etc.) to go along with the charge.
Since then I've been using the database engine method to run charges through ePN and it's been working just fine. Has anyone else run into this?
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#2
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Re: XP Showing Declined, eProcessingNetwork showing charged
According to your HelpDesk account records I see this issue has been fixed by our techs.
If there is anyone else with similar issue - contact us for a free patch.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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