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Problem getting to X-Payments Dashboard | |||
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#1
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Problem getting to X-Payments Dashboard
I get:
"Internal error The requested action cannot be performed. See logs for details." and the error in my logs is: Code:
This is on a moved X-Cart installation where we installed the new X-Payments from scratch (2.2.1).
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X-Cart version 4.7.12 |
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#2
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Re: Problem getting to X-Payments Dashboard
Please report this issue to your personal Helpdesk area, our support engineers will look into this issue.
Thank you.
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Sincerely yours, Sergey Fomin X-Cart team Chief support group engineer === Check this out. Totally revamped X-Cart hosting http://www.x-cart.com/hosting.html Follow us: https://twitter.com/x_cart / https://www.facebook.com/xcart / https://www.instagram.com/xcart |
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#3
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Re: Problem getting to X-Payments Dashboard
Hi there.
Seems like your server is running MySQL 5.7, which has 'only_full_group_by' mode enabled by default. You should try to disable the 'only_full_group_by' mode.
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Best regards, Igor Pudovkin X-Cart hosting team |
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#4
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Re: Problem getting to X-Payments Dashboard
That was it! Thanks.
To fix it, I added: sql-mode="" to my.cnf which, in my case, was in /etc/ Then I restarted mySQL and it works!
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X-Cart version 4.7.12 |
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#5
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Re: Problem getting to X-Payments Dashboard
Actually, no, still not working. It's a little different now, but I still can't get to my dashboard.
I can configure a payment method and a store, but I can't get to the dashboard.
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X-Cart version 4.7.12 |
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#6
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Re: Problem getting to X-Payments Dashboard
What does the error log say?
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Best regards, Igor Pudovkin X-Cart hosting team |
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#7
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Re: Problem getting to X-Payments Dashboard
Quote:
I would suggest to either use MySQL 5.6 or wait for a week or so until X-Payments 3.0.1 is released and upgrade.
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Best regards, Igor Pudovkin X-Cart hosting team |
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#8
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Re: Problem getting to X-Payments Dashboard
We've updated X-Payments 2.2 system requirements at our knowledge base.
* https://www.x-payments.com/help/X-Payments:System_requirements_for_X-Payments_2.2#MySQL_configuration
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Best regards, Igor Pudovkin X-Cart hosting team |
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#9
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Re: Problem getting to X-Payments Dashboard
Thank you very much for this information and your attempt to help.
We are running PHP 5.4.16. We are running mysql 5.6.25. We aren't running mysql 5.7. We have searched online and the only reference we could find to PDO in the x-payments manual suggested we add the following lines to php.ini, which we did: extension=php_pdo.so extension=php_pdo_mysql.so This is the error log message. We are getting a PDO exception, followed by a problem retrieving encryption keys (which we presume is related to the PDO error). Thank you! Code:
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X-Cart version 4.7.12 |
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