X-Cart forums

[balinor]

Start by upgrading - 4.3.0 is not suitable for a live site.

[DominicanCreations]

Originally Posted by balinor

Start by upgrading - 4.3.0 is not suitable for a live site.

I do not need to remove the "apply" process. Not sure what you mean by this?

Eric

[cherie]

Originally Posted by DominicanCreations

I do not need to remove the "apply" process. Not sure what you mean by this?

Upgrade to 4.3.2

[DominicanCreations]

Originally Posted by cherie

Upgrade to 4.3.2

Yes, That is what I wanted to do. But there are no more upgrades available from X-Cart. Only for the databases, according to them. And it seems like a very complicated process to do. They suggest also going to Version 4.4.

They did, however suggest if I do it myself that I set up a mirror site and upgrade it bit by bit to make sure it all works well and then go live with it.

I cannot do this myself and their tech support rates could bankrupt me ! *LOL*

Eric

[balinor]

There is indeed a patch from 4.3.0 to 4.3.2, it is in your 'my licenses' area. Post a request in the Pro Services - Requests area if you don't want to attempt it yourself, this is not an optional thing, you are running a buggy site that may be costing you sales - you can't afford NOT to do it. I don't recommend going to 4.4, 4.3.2 is a very stable release.

[DominicanCreations]

Originally Posted by balinor

There is indeed a patch from 4.3.0 to 4.3.2, it is in your 'my licenses' area. Post a request in the Pro Services - Requests area if you don't want to attempt it yourself, this is not an optional thing, you are running a buggy site that may be costing you sales - you can't afford NOT to do it. I don't recommend going to 4.4, 4.3.2 is a very stable release.

This is what I got from their Tech-Support earlier. Referencing the databases I mentioned here.

Eric

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We cannot say 4.3.0 is not good for a live store - we can say that later versions of X-Cart are better.
X-Cart 4.3.0 was the first version in 4.3 branch, this it was less stable than, let's say, 4.3.2 (the latest version in 4.3 branch).

The latest version of X-Cart available is 4.4.2. I'll provide you with the instruction on how to upgrade to 4.4.2, and it you still prefer 4.3.2, you will just need to carry on the first step of my instruction.

Unfortunately there are no upgrade packages for X-Cart files between the branches, only database can be upgraded. So in general you'll need to install X-Cart 4.4.2, upgrade the database, and if you have any functionality customizations or design changes on 4.3.2 you will need to re-implement them to 4.4.2 manually after the upgrade.

1) To upgrade your store from 4.3.0 to 4.4.2 you need to upgrade your store to 4.3.2 first with the help of the "Upgrade from 4.3.0 to 4.3.2" patch, that can be downloaded from "My Licenses" section -> "Get upgrade pack" link.

[balinor]

As I said, don't go to 4.4, just go to 4.3.2.

[DominicanCreations]

Originally Posted by balinor

As I said, don't go to 4.4, just go to 4.3.2.

So upgrading from 4.3.0 to 4.3.2 should be pretty straight forward? I have a couple of 3rd party modules that may be affected, not sure about that.

Tech support wants 580 Tech Support points to do the upgrade, that's around $350 US.

I would like to try myself and see how it goes, I am just going to try to arrange a mirror site with my host and see what happens.

Thanks for your input.

Eric

[balinor]

That's crazy, are you sure they quoted you on upgrading to 4.3.2 and not 4.4? It is a pretty straightforward upgrade, but if you have heavily modified your templates you may need to manually patch a few files.

[cflsystems]

Originally Posted by DominicanCreations

Tech support wants 580 Tech Support points to do the upgrade, that's around $350 US.

Way to much I think. As balinor said 4.3.0->4.3.2 is not a complicated upgrade and all your 3rd party mods will still work. You may need to manually patch some files even if cart is not very customized