xBanners2 - The ultimate Banner Manager for x-cart just got even better

carpeperdiem · #31 06-18-2014, 07:44 AM

Quote:

Originally Posted by xcel

Wondering if anyone has had this same experience...

We created a banner with a single image, and placed this banner on the home page of our store. The xBanner Type is set to Responsive Height, and the Banner Width is set to Auto.

The issue arises when the store is viewed on smaller devices. The banner is not responsive and does not scale to size.

We have another banner with 3 images. This banner works like a charm. However, if we disable 2 of the images in the banner, leaving one image, the banner is no longer responsive as stated above.

Is there an official fix for this?

Thanks in advance.

I reported this bug in ticket # YIV-877-20138 in October 2013. TXS said on ,
06 October 2013 08:51 AM

Quote:

We are working on it here. Should be fixed within next week.

It's been a long week.

THE PROBLEM is that the workaround requires 2 of the same image, doubling the size of the page load. Bad for ecommerce.

Everyone reading this thread should open/reopen their tickets on this issue with TXS. Hopefully "next week" is any day now.

Will Hayes · #32 06-18-2014, 07:44 AM

Hi xcel,

Just send an email over to support@thexcartstore.com
and we will look into it for you

regards
W.

xcel · #33 06-18-2014, 07:54 AM

Thanks Will. Did that. Check ticket [#QEW-429-42801]: xBanners2 - Responsive

carpeperdiem · #34 06-18-2014, 07:55 AM

Quote:

Originally Posted by xcel

Thanks Will. Did that. Check ticket [#QEW-429-42801]: xBanners2 - Responsive

If they fix this for you, please share the fix for everyone?

xcel · #35 06-18-2014, 07:57 AM

Absolutely. Actually, it looks as though my developer has discovered what he thinks the issue is. Just waiting for him to look through the java code.

xcel · #36 06-18-2014, 08:05 AM

Would be nice to have an official fix from TXS. My developer says...

"there is code missing on the single image version that is included in the multiple image version. using x-cart debug mode, i can see all of the xbanner variables, so it might be easier to count the slides using smarty and if there is just one then I can add the necessary code into the templates."

Sounds like it should be an easy fix from TXS. Let's hope we can get it soon.

xcel · #37 06-24-2014, 07:06 AM

I wanted to report that my developer has fixed the issue of a single image banner not being responsive. I was told this fix is site specific, meaning, what worked for our site wouldn't work for others as the settings would have to be identical.

With that being said, xBanners2 is great module. I look forward to seeing this in use on our new site in the next few weeks.

Henry · #38 07-18-2014, 06:23 AM

Hi Will,

I have been trying to get my login credentials reset for the past few days now so I can update my license information. Your "Forgot Password" page not only requires the registered Email address but also a Username. Support Ticket ZUQ-727-18663. Thank You.

xtech · #39 11-13-2014, 03:38 AM

Hi,
I have reported an issue with x-banners2 and refine filter.I have posted a ticket to you but got no reply from you from long time.

Please check the issue and let me know.

Thanks,
xtech

xtech · #40 11-22-2014, 12:34 AM

Quote:

Originally Posted by Will Hayes

Hi xcel,

Just send an email over to support@thexcartstore.com
and we will look into it for you

regards
W.

This ticket Ticket: #CVY-805-74734 followed so many times but not getting positive reply from your end.

What is the issue to resolve the matter?

Thanks,
xtech