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HELP! Paypal Checkout Box Wont allow Loging In??
 
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Old 02-27-2018, 06:40 PM
 
knucklebuster knucklebuster is offline
 

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Question HELP! Paypal Checkout Box Wont allow Loging In??

So I add things to my cart and then check checkout and go through the steps. When it comes to logging in to paypal I enter my username and password and it gives me this error:

"Check your email address and password and try again."

Even though I know they are correct and I even had a friend try with his information and got the same result.

In the admin I have paypal turned on and I am just using my email address on file at paypal for the payments ... not the api.

What could be causing this?

Thanks in advance
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Old 03-04-2018, 09:49 PM
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qualiteam qualiteam is online now
 

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Default Re: HELP! Paypal Checkout Box Wont allow Loging In??

Is it a PayPal's page that displays the form and shows the error message?
If so, I doubt that this is something that we can change on the X-Cart's side.

However, you may try to contact our support staff and let them check this on your server:
https://secure.x-cart.com/
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