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need help with alteredcart one page checkout

 
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  #1  
Old 04-26-2009, 04:38 PM
 
lostcan lostcan is offline
 

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Default need help with alteredcart one page checkout

Hi,

I set up everything as far as i know correctly.

Also tested my store using the default checkout as recommended by alteredcart

To test your store using the default checkout add &co_disable=Y to the end of the URL. Example:

www.<yourdomain>.com/cart.php?mode=checkout&co_disable=Y

You can then switch back to the One Page Checkout with this URL:
www.<yourdomain>.com/cart.php?mode=checkout&co_disable=N


Everything works perfect when using default checkout, but when i switch back to one page checkout and try to place an order this happens.

I add products to my cart and go to checkout, when on one page checkout under Shipping Method it says " Sorry, there are no available shipping methods for your location" Please remember that everything works 100% under default checkout.

I thought maybe its because i did not enter billing/shipping information, I do so but still the shipping method won't refresh automatically.

Now I know customers will go crazy and I will end up getting 100s of emails with complaints if I decide to go live.
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  #2  
Old 04-26-2009, 06:09 PM
 
balinor balinor is offline
 

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Default Re: need help with alteredcart one page checkout

Moving to Third Party Add-ons. Have you opened a ticket with Alteredcart?
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  #3  
Old 04-26-2009, 06:11 PM
 
lostcan lostcan is offline
 

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Default Re: need help with alteredcart one page checkout

i did, but received this email:

Please Note: This email address is no longer monitored for support and you will not receive a response to a support question through this email address.

And frontpage says under constructions.

Do you have any idea what the problem could be?
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  #4  
Old 04-26-2009, 06:13 PM
 
balinor balinor is offline
 

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Default Re: need help with alteredcart one page checkout

Did you open a ticket or mail them? If you opened a ticket, be patient, they will respond.
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  #5  
Old 04-26-2009, 06:26 PM
 
carpeperdiem carpeperdiem is offline
 

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Default Re: need help with alteredcart one page checkout

You have to LOGIN to the Altered Cart system to open a ticket.
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  #6  
Old 06-17-2009, 09:14 AM
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boomobile boomobile is offline
 

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Default Re: need help with alteredcart one page checkout

Create an account in their store, then you can login.
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X Cart Ver: 4.0.14
MySQL4 4.1.22
phpMyAdmin 2.6.0
Pearl 5.6.0
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1. Customer Rewards Points
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