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Contact for Firetank?

 
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   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
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  #11  
Old 06-25-2013, 06:21 AM
 
carpeperdiem carpeperdiem is offline
 

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Default Re: Contact for Firetank?

Quote:
Originally Posted by voron
It is a 3-d party add-ons marketplace. So, X-Cart just provides the place for listing - and we are expecting customers' feedback. Why don't you set your rating for add-ons with a short description? I think it is good to share experience with other people.

NO. That's unfair to the customers. A review from a small number of customers does not help anyone.
If a vendor is out of business, they should be removed form the marketplace.
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  #12  
Old 06-26-2013, 06:35 AM
 
voron voron is offline
 

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Default Re: Contact for Firetank?

Quote:
Originally Posted by carpeperdiem
NO. That's unfair to the customers. A review from a small number of customers does not help anyone.
If a vendor is out of business, they should be removed form the marketplace.

In case a vendor is out of business - it will be removed. Now I have no information about it.

But the point of my post was a "feedback" on the marketplace pages: I see no rating, no votes, no reviews. 18 products are listed - no one post anything about vendor or module.
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  #13  
Old 07-09-2013, 12:24 PM
 
timbrrr timbrrr is offline
 

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Default Re: Contact for Firetank?

Bump
Update- Still no response from Firetank - Ticket was put in around the middle of June, and I contacted them again around the first part of July trying to get a response without success.
I would say if your looking to buy one of these mods, be advised that they do not appear to be answering their ticket system.
Its probably time to put a note next to their link in the sticky regarding this matter. This isn't the quality of service that is expected of a featured vendor.
A very unsatisfied customer here. I think I have been more than fair waiting this long.
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  #14  
Old 07-17-2013, 08:48 AM
 
Sara Sara is offline
 

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Default Re: Contact for Firetank?

I've been communicating with them via their helpdesk as recently as today. I need to update Feed Manager, too. But they have been responsive to my questions the last week.
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  #15  
Old 09-21-2013, 10:01 AM
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fmoses fmoses is offline
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Default Re: Contact for Firetank?

Hi,
Google allows for a field for identifier for custom products. I was trying to get utilize this for my custom products:

The below needs to be added as a field if there is no gtin, isbn, mpn, etc.
each item that does not have valid, proper, global-trade-data
(unique-product-identifiers) -- such as handmade items --
must be submitted with an identifier_exists attribute with
an exact value of FALSE

I tried to use this in a new field identifier_exists:
if($data['upc'] == ''){
$field_value = 'false';
}

but I can't seem to get this to work and put false into this field. Any advise, i'm not good with php, but would think there is a simple solution.
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  #16  
Old 11-19-2013, 01:24 PM
 
Sara Sara is offline
 

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Default Re: Contact for Firetank?

Looks like their helpdesk moved to: gpcentral.co.uk/support

Their site still points to the old support, however, but I lucked out and got a hold of someone as well as a response with the updated support site.
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