Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Why some payments dont have Capture in X-cart for Authorize.net ?

 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #1  
Old 09-20-2015, 10:53 PM
 
Nishant Nishant is offline
 

Advanced Member
  
Join Date: Oct 2009
Posts: 39
 

Question Why some payments dont have Capture in X-cart for Authorize.net ?

Hi,

Can anyone help understand why there is no Capture button (sometimes) in the X-cart orders details page?

Instead there is this message "This order has been pre-authorized by the payment gateway. To capture the authorized amount or void the transaction, login to the payment gateway backoffice and update the order. After that, be sure to change the status of this order in your store."


See attached screens.

Thanks,
Nishant Rana
Attached Images
File Type: png authorize.net-correct.png (12.2 KB, 12 views)
File Type: png authorize.net-error.png (18.8 KB, 11 views)
__________________
Various X-cart Versions...!!
Latest is X-cart 4.7.5
Reply With Quote
  #2  
Old 09-23-2015, 03:02 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Why some payments dont have Capture in X-cart for Authorize.net ?

Do you integrate with Authorize.Net through X-Payments?
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
  #3  
Old 09-23-2015, 05:58 AM
 
Nishant Nishant is offline
 

Advanced Member
  
Join Date: Oct 2009
Posts: 39
 

Default Re: Why some payments dont have Capture in X-cart for Authorize.net ?

Yes, Its via X-Payments.

X-cart version. 4.6.5
X-Payments 2.x is Subscription.

Payment is Authorize.net AIM.

I noticed, these fields were not saved in xcart_orders_extras for that particular orders which had this problem.

xpc_saved_card_num
xpc_saved_card_type
capture_status

Thought this might help.

thanks,
Nishant Rana
__________________
Various X-cart Versions...!!
Latest is X-cart 4.7.5
Reply With Quote
  #4  
Old 09-23-2015, 08:12 PM
  random's Avatar 
random random is offline
Advanced Staff Users
 

X-Cart team
  
Join Date: Dec 2008
Posts: 79
 

Default Re: Why some payments dont have Capture in X-cart for Authorize.net ?

Could you clarify, were these orders placed using a saved card from previous order?
__________________
Sincerely yours,
Vladimir Petrov
Senior X-Payments Developer
Reply With Quote
  #5  
Old 09-23-2015, 10:20 PM
 
Nishant Nishant is offline
 

Advanced Member
  
Join Date: Oct 2009
Posts: 39
 

Default Re: Why some payments dont have Capture in X-cart for Authorize.net ?

Hi,

The Payment method we use is Authorize.net AIM.
We are not using Saved Credit carts.

thanks,
Nishant Rana
__________________
Various X-cart Versions...!!
Latest is X-cart 4.7.5
Reply With Quote
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 09:12 AM.

   

 
X-Cart forums © 2001-2020