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  #1  
Old 08-06-2012, 09:56 PM
 
Nishant Nishant is offline
 

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Exclamation X-payment cannot login to Admin

Hi,

I've installed X-payments 3 days ago & tested it.

TO go live I logged in today & could not log in.

Please help.

I didn't setup the CRON.php could that be the issue?

Do I need to reinstall X-payments?

What are the steps after Installation? X-Payments Read ME is not helpful.

Thanks
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  #2  
Old 08-06-2012, 10:11 PM
 
joss joss is offline
 

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Default Re: X-payment cannot login to Admin

1) What error message do you receive when try to log in?

2) Try to reset the password via the "forgot password" feature.
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  #3  
Old 08-06-2012, 10:17 PM
 
Nishant Nishant is offline
 

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Unhappy Re: X-payment cannot login to Admin

I reset the password as well.

It doesn't load the Dashboard.

It simply redirects to Login page. No errors as well
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  #4  
Old 08-06-2012, 11:46 PM
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ambal ambal is offline
 

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Default Re: X-payment cannot login to Admin

Nishant, you can also buy our incident support for X-Payments at https://secure.qtmsoft.com/customer.php?type=T%252CP&area=purchase_services&t arget=products_by_brand&subject=20#tab-products_by_brand

Our techs will help you with getting X-Payments installed properly on your server.
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X-Payments project manager
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  #5  
Old 08-07-2012, 12:57 AM
 
Nishant Nishant is offline
 

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Default Re: X-payment cannot login to Admin

Thanks Alex its working from Remote Desktop from US region.

Doesn't work from my PC. I am in other region.

Another Question,

"php home/xxxx/public_html/cron.php" is this correct Syntax for Cron ?
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Various X-cart Versions...!!
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  #6  
Old 08-08-2012, 04:37 AM
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ambal ambal is offline
 

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Default Re: X-payment cannot login to Admin

Nishant,

> "php home/xxxx/public_html/cron.php" is this correct Syntax for Cron ?

Recommended format for crontab is:

0 0 * * * cd /full/path/to/xpayments ; /path/to/php/bin -f /full/path/to/xpayments/cron.php

0 0 * * * - to run script every day
cd /full/path/to/xpayments - to change dir to X-Payment folder on your server
/path/to/php/bin - path to PHP 5.3 CLI binary on your server
-f - to execute /full/path/to/xpayments/cron.php script

I'll update our knowledge base right away, too.

UPD: http://help.x-cart.com/index.php?title=X-Payments:Installation#Running_cron.php_script
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Last edited by ambal : 08-08-2012 at 04:45 AM.
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The following user thanks ambal for this useful post:
Nishant (08-08-2012)
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