Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

XC prices went up 20%
 
Reply
   X-Cart forums > X-Cart 5 > General questions (X-Cart 5)
 
Thread Tools Search this Thread
  #1  
Old 03-18-2019, 07:37 AM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 13,415
 

Default XC prices went up 20%

This is recent. My guess is it started sometime after mid-March.

If you have not noticed XC prices just went up 20% - now they charge VAT separately on top of the advertised price. Which I assumed for a long time was included in the price to begin with.

Since EU is not US this sort of makes it illegal? It needs to be fixed.

In US you can show price with or without tax - it is up to the merchant. Tax is usually charged and shown at checkout. We are used to knowing the prices shown are without tax.
In EU you have to show price including VAT - in other words final price customer will be charged. All prices on the XC site are showing now excluding VAT....
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
  #2  
Old 03-18-2019, 12:33 PM
 
xim xim is offline
 

X-Cart team
  
Join Date: Nov 2004
Posts: 668
 

Default Re: XC prices went up 20%

Steve, we resell our products and services via Canadain PSP partner. So, we do not add VAT for US customers

VAT addes only for EU customers. Please, send the details about the extra tax to my email. I'll ask our billing team to review the situation.
__________________
Sincerely yours, Max Vydrin
Reply With Quote
  #3  
Old 03-18-2019, 04:17 PM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 13,415
 

Default Re: XC prices went up 20%

This was a purchase for a site I am working on to move to XC5. I made the purchase on customer's behalf from his QT account. It is possible his address there or whatever registration is in GB. So that would explain it? It always has been this way?

My bad in this case. You can either remove the threat or provide explanation for others. Thanks Max
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
  #4  
Old 03-18-2019, 04:25 PM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 13,415
 

Default Re: XC prices went up 20%

However the point made about price - the module was still showing $149 instead of $149 + 20%. The tax showed and was added to price after adding it to cart which should not be the case. So you definitely have something wrong there.

I don't have an invoice as one was not send or shown to me but will send you what I have
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
  #5  
Old 03-18-2019, 04:39 PM
  cflsystems's Avatar 
cflsystems cflsystems is offline
 

Veteran
  
Join Date: Apr 2007
Posts: 13,415
 

Default Re: XC prices went up 20%

Email sent
__________________
Steve Stoyanov
CFLSystems.com
Web Development
Reply With Quote
Reply
   X-Cart forums > X-Cart 5 > General questions (X-Cart 5)


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 11:42 PM.

   

 
X-Cart forums © 2001-2018