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HELP Big payment bugs 4.5.5 & New X-Payment Connector
 
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  #1  
Old 01-30-2015, 08:13 AM
  mcanitano's Avatar 
mcanitano mcanitano is offline
 

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Exclamation HELP Big payment bugs 4.5.5 & New X-Payment Connector

We are having an error with our X-Payments setup. Just experienced it today. Things were working fine, we tested on Windows 7 - Firefox and ran a test transaction, it was completed.

We then tested on Windows 8.1 - Internet Explorer, and received an Internal Error!

We selected the X-Payments Payment Method in checkout, it worked and loaded correctly (we're using the iFrame) Then before submitting payment, we clicked "Change Payment" then this crashed everything and will not work again.

See code below and attached image. We cannot login to X-Payments anymore, nor will the X-Pay Connector Payment Method, for Authorize.net AIM, work anymore. This is a huge annoyance and we've always had payment issues.

in x-errors_xpay_connector.php:

Code:
------------------------------------------------- [30-Jan-2015 11:48:41] xpay_connector message: Response is not decrypted (Error: Can not decrypt chunk) Request URI: /payment/payment_cc.php Backtrace: /../modules/XPayments_Connector/xpc_func.php:2216 /../modules/XPayments_Connector/xpc_func.php:1873 /../modules/XPayments_Connector/xpc_func.php:389 /../payment/cc_xpc.php:574 /../payment/payment_cc.php:347 -------------------------------------------------

in x-errors_payments.php:

Code:
------------------------------------------------- [30-Jan-2015 11:50:09] PAYMENTS message: Payment processing failure. Login: [xxx] IP: [xxx] ---- Payment method: Credit Card (X-Payments: Authorize.Net AIM) bill_output = Array ( [cvvmes] => not set / {code} => 2 [billmes] => Internal error (R) ) original_bill_output = Array ( [cvvmes] => not set / {code} => 2 [billmes] => Internal error (R) ) Request URI: /payment/payment_cc.php Backtrace: /../payment/payment_ccmid.php:459 /../payment/payment_ccend.php:48 /../payment/payment_cc.php:349 -------------------------------------------------

in /xpayments/var/log/admin/errors.log:

Code:
ERROR [2015-30-01 12:03:09] User: unknown; IP: [xxx] Zone: View Code: MODEL_NOT_FOUND (903) Database record for class {{class}} was not found; primary key - {{id_name}}, key value - {{id_value}} Affected systems: View/Admin/Profile.php file (220:assert); Core/Handler.php file (501:prepareModel); View/Admin/Account.php file (191:getModel); View/Admin/Profile.php file (293:getPageTitle); View/Admin.php file (254:getPageTitle); Core/Dispatcher.php file (178:process); Application.php file (156:dispatch); /../xpayments/admin.php file (26:run)
Attached Images
File Type: png Untitled.png (14.7 KB, 3 views)
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  #2  
Old 01-31-2015, 07:21 AM
  mcanitano's Avatar 
mcanitano mcanitano is offline
 

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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

We are now receiving SQL errors this morning. Not sure if it's related but I am guessing it is.

Code:
------------------------------------------------- [31-Jan-2015 07:57:12] SQL error: Site : xxx Remote IP : xxx Logged as : SQL query : SELECT node.*, IF(xcart_categories_lng.categoryid IS NOT NULL AND xcart_categories_lng.category != '', xcart_categories_lng.category, node.category) AS category, xcart_categories_subcount.subcategory_count, xcart_categories_subcount.product_count, xcart_categories_subcount.top_product_count, xcart_images_C.image_path, xcart_images_C.image_x, xcart_images_C.image_y, xcart_images_C.imageid, node.show_new_arrivals FROM xcart_categories AS node LEFT JOIN xcart_categories_lng ON xcart_categories_lng.code='en' AND xcart_categories_lng.categoryid=node.categoryid LEFT JOIN xcart_category_memberships ON xcart_category_memberships.categoryid = node.categoryid LEFT JOIN xcart_categories_subcount ON xcart_categories_subcount.categoryid = node.categoryid AND xcart_categories_subcount.membershipid = '' LEFT JOIN xcart_images_C ON node.categoryid = xcart_images_C.id WHERE node.parentid = '433' AND (node.avail = 'Y' OR node.avail = 'G') AND (xcart_category_memberships.membershipid IS NULL OR xcart_category_memberships.membershipid = '') GROUP BY node.categoryid ORDER BY node.lpos, category Error code : 1030 Description : Got error 28 from storage engine Request URI: /cdseopro.php Backtrace: /../include/func/func.db.php:309 /../include/func/func.db.php:209 /../include/func/func.category.php:717 /../home.php:75 /../cdseopro.php:65 -------------------------------------------------
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  #3  
Old 01-31-2015, 10:22 AM
 
BritSteve BritSteve is offline
 

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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

Error 28 is no space on disk. check the tmp directory which disk it is on.

Steve
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The following user thanks BritSteve for this useful post:
totaltec (02-01-2015)
  #4  
Old 02-02-2015, 11:37 AM
  mcanitano's Avatar 
mcanitano mcanitano is offline
 

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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

We fixed the SQL error, not sure if it has to do with our X-Payments issue. But we have had no luck with our payment issue.
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  #5  
Old 02-02-2015, 11:15 PM
  ambal's Avatar 
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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

Are you sure your X-Cart and X-Payments servers support TLS? Many payment gateways disabled support for SSLv3 due to the POODLE vulnerability. A part of your logs says X-Payments cannot decrypt data. See http://forum.x-cart.com/showthread.php?t=70268

If you are not sure I advise to contact our techs for help.
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  #6  
Old 02-03-2015, 05:04 AM
  mcanitano's Avatar 
mcanitano mcanitano is offline
 

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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

We are using Total Server Solutions for our hosting which uses TLS.
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New Site: X-Cart v4.5.5 GOLD
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  #7  
Old 02-03-2015, 08:14 AM
  mcanitano's Avatar 
mcanitano mcanitano is offline
 

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Default Re: HELP Big payment bugs 4.5.5 & New X-Payment Connector

As odd as it is. We disabled our XPC over the weekend. This morning we enabled it, and were able to login, enable our XPC Payment Method, and it works normal again...

We did however experience the issue again when clicking "Change Payment Method" on Fast Lane Checkout. It caused the

Code:
Code: text [03-Feb-2015 12:07:08] xpay_connector message: Response is not decrypted (Error: Can not decrypt chunk) Request URI: /payment/payment_cc.php Backtrace: /../modules/XPayments_Connector/xpc_func.php:2216 /../modules/XPayments_Connector/xpc_func.php:1873 /../modules/XPayments_Connector/xpc_func.php:389 /../payment/cc_xpc.php:574 /../payment/payment_cc.php:347 -------------------------------------------------
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New Site: X-Cart v4.5.5 GOLD
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Total Server Solutions xCDN

www.silverhorseracing.com
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