Unused free X-Payments licenses have been annulled on March 1st 2013

cflsystems · #11 11-16-2012, 12:11 AM

Duh... found it. Actually it did have an url associated with it, I guess from the time I was testing it for live site...
Thanks Alex

ambal · #12 11-16-2012, 12:13 AM

Steve, I am happy to know your free X-P license is safe now!

BCSE · #13 11-16-2012, 06:06 AM

Alex,

What I don't understand is this part:

License products:
X-Payments (download license)

The 'X-Payments (download license)' is grey in color. Is that supposed to be a link or something?

Carrie

carpeperdiem · #14 11-16-2012, 06:20 AM

Quote:

Originally Posted by BCSE

he 'X-Payments (download license)' is grey in color.

In my license section it is the same.
but the URL is assigned.
maybe because it's a NFR license it appears gray?

ambal · #15 11-19-2012, 01:01 AM

Hi guys, can you send me a screen shot of what you see?

UPD: got a screen shot from Jeremy aka carpeperdiem
We will look into this and I'll update you by doing a new post here.

ambal · #16 11-22-2012, 04:01 AM

Quote:

Originally Posted by BCSE

What I don't understand is this part:

License products:
X-Payments (download license)

The 'X-Payments (download license)' is grey in color. Is that supposed to be a link or something?

Free X-Payments licenses that we gifted back in May 2010 are gray because they are Not-For-Resale. We will correct their color in some time later, but you should not worry about that.

Thomasb134 · #17 11-26-2012, 08:16 PM

Thanks QT for the heads-up; Today we installed X-Payments to avoid losing our free license. I have confirmed the admin interface is working. But our QT account's "My Licenses" section does not have any listing for X-Payments. It shows all the paid licenses, but nothing listed for this free one. Is there something special needed to make it appear so I can register the URL? Or is this something I need to report to tech support?

ambal · #18 11-27-2012, 01:09 AM

Thomas, make sure your licenses filter is configured to show **ALL** licenses in your HelpDesk account. You may default it to X-Cart only licenses.

Thomasb134 · #19 11-27-2012, 08:54 AM

Quote:

make sure your licenses filter is configured to show **ALL** licenses in your HelpDesk account. You may default it to X-Cart only licenses.

Alex, I don't see an "ALL" option in my license screen. If you mean I should adjust the Brand and Status filters, then I have tried many combinations in those pull-downs. Here's my screen shot, maybe you can point to the specific area I need to configure to allow X-Payments to appear:

cherie · #20 11-27-2012, 01:22 PM

Empty out the URL field. It is filtered.