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Email customers to request reviews (after purchase)

 
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   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
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  #1  
Old 04-01-2009, 08:41 AM
 
Jay Brown Jay Brown is offline
 

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Default Email customers to request reviews (after purchase)
I'd like to email customers after they make a purchase to encourage them to leave a review on the product they bought.

1 - Is there a user review module that allows this? What about this:
http://www.bcsengineering.com/store/catalog/Customer_Review_Management_for_Xcart-p-94.html

2 - Is this spam? What guidelines should we observe to avoid spamming?
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  #2  
Old 04-01-2009, 08:48 AM
 
balinor balinor is offline
 

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Default Re: Email customers to request reviews (after purchase)
Why not just put some text and a link in the order confirmation e-mail?
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  #3  
Old 04-01-2009, 10:31 AM
 
Jay Brown Jay Brown is offline
 

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Default Re: Email customers to request reviews (after purchase)
Quote:
Originally Posted by balinor
Why not just put some text and a link in the order confirmation e-mail?

Yeah, that is one option we're considering.
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  #4  
Old 04-01-2009, 01:01 PM
 
Jay Brown Jay Brown is offline
 

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Default Re: Email customers to request reviews (after purchase)
The problem with sending it with the confirm email is that in almost every case, the user hasn't received the product, so it is unlikely they'll leave a review.

I would imagine this would recall some scheduled service at the DBMS level...

Any input would be valuable.
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  #5  
Old 04-01-2009, 01:05 PM
 
balinor balinor is offline
 

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Default Re: Email customers to request reviews (after purchase)
http://www.websitecm.com/x-cart-mods/x-cart-product-autoresponders.html
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The following user thanks balinor for this useful post:
Jay Brown (04-01-2009)
  #6  
Old 04-01-2009, 01:22 PM
 
Jay Brown Jay Brown is offline
 

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Default Re: Email customers to request reviews (after purchase)
Thanks; this looks like what we need exactly.
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