X-Cart forums

[sho ryu ken]

Sorry if that was moderated, I know that was a little OTT.

Savajr - I assume you are going to be offering refunds as 1) you sold us faulty software and 2) you are currently unable to supply.

I hope you contact us in good time.

Yours in good faith.

[savajr]

Originally Posted by dfawdon

And what compensation will you be providing to us that have given you $150 for a mod that does not work properly as it was sold ?

At the moment I can say that we will provide compensation.
We will make it working properly or will refund.

I can say that right now this mod is working properly for very many stores.
There are still some problems, but we are working on it.

I'm sure very good compensation is to make it working, so you can use this method to process payments and save on each GC transaction.

We will find additional ways to make you happy with us.

[savajr]

Originally Posted by sho ryu ken

Sorry if that was moderated, I know that was a little OTT.

Savajr - I assume you are going to be offering refunds as 1) you sold us faulty software and 2) you are currently unable to supply.

I hope you contact us in good time.

Yours in good faith.

1. We will offer refunds to all people where this mod doesn't work.
2. We will make it working.
3. We will provide additional bonuses to people who will be willing to provide feedback (actually already doing this to many people).

thanks.

[shan]

We used this mod and it worked for a bit and then died. No idea why.

In the end we upgraded to 4.1.7 and the xcart google checkout mod works fine

[pmdye]

To his credit, savajr has acknowledged the problem, and provided me with a refund, as promised.

[dfawdon]

Originally Posted by pmdye

To his credit, savajr has acknowledged the problem, and provided me with a refund, as promised.

Fair play, that is all I would expect. I have requested a refund but I will repurchase when it is confirmed to be working and stable.

[savajr]

Originally Posted by pmdye

To his credit, savajr has acknowledged the problem, and provided me with a refund, as promised.

I would like to make small announcement:

• Google Checkout from now works with PHP 5 (without old DOMXML)

Please request updates if necessary.

[sho ryu ken]

I am sorry to bring this to a public forum, but your team has simply stopped responding to my tickets.

Savajr. I bought this mod 21 days ago. You have tried and failed to get it to work. I have issued 3 separate support tickets asking for a refund, to which you agreed in this thread. However as soon as I mention refund I cease to get a reply.

I am happy to buy this mod for my THREE sites if you get it working perfectly. However until then, I am asking you for a refund here to restore my faith in your company.

[savajr]

Originally Posted by sho ryu ken

I am sorry to bring this to a public forum, but your team has simply stopped responding to my tickets.

Savajr. I bought this mod 21 days ago. You have tried and failed to get it to work. I have issued 3 separate support tickets asking for a refund, to which you agreed in this thread. However as soon as I mention refund I cease to get a reply.

I am happy to buy this mod for my THREE sites if you get it working perfectly. However until then, I am asking you for a refund here to restore my faith in your company.

I'm sure you've seen upgrade notice on product page and appropriate thread here saying that we are working on upgrading this module.

Let me know _via support email_ your domain, first/last names.

[sho ryu ken]

I have done exactly as you requested. Days ago.

The emails have reached you fine as I have had an automated reply.

But still you wont respond to me or refund me.