X-Cart forums

[sho ryu ken]

Guys, has anyone used the above? I am contacting them for support but I thought I'd ask here as well as I think the problem is to do with the way my cart and shipping system is setup.

It all seemed to install fine. But the problem is this that when I try to use it, everything works fine but when I try to place the order google checkout says "Watch Shop UK does not ship to this address"

I think x-cart is passing some address info incorrectly or its something to do with my shipping zones.

as always, If anyone can help i'd be most grateful

Thank you

[pauldodman]

I don't think its your shipping zones - because x-cart checks for shipping before this stage.
We had x-cart implement GCO on a 4.0 site and were getting this error, possibly when people weren't even using GCO. In the end we had to ditch the implementation as x-cart couldn't replicate it or solve it.
Sorry, not a solution, but maybe it sheds a bit of light.

[dfawdon]

I have had this message with the current release of this their very buggy mod, I have stopped using it as I was loosing customers through it. I did email magneticone but their support is very poor, sorry for not being more helpful.

[sho ryu ken]

Thanks guys. I have waited over 2 days now for their response. They ain't got back to me yet.

[sho ryu ken]

I am now on the 5th day and yet to have a response to this rather urgent problem from Magnetic One. oh dear

[pmdye]

I too am having problems with their GCO mod, and am getting no support. It looks like avoiding this mod might be sensible, for now at least...

[pmdye]

I've just noticed on their own site;

"We are changing this module, it is not available for sale now.
New version is planned in few weeks."

That doesn't look good...

[savajr]

Originally Posted by pmdye

I've just noticed on their own site;

"We are changing this module, it is not available for sale now.
New version is planned in few weeks."

That doesn't look good...

Phil and community

We are working on improving this module and don't want to sell it until the moment when it will be more mature.

I fired developer who was developing this module - he was working on it for 8 months and was unable to achieve quality result.

We need some time to undertake development of this product - 8 months of work is alot. I hope developers will understand me.

thanks for understanding

Ruslan Savchyshyn
MagneticOne

[dfawdon]

Originally Posted by savajr

Phil and community

We are working on improving this module and don't want to sell it until the moment when it will be more mature.

I fired developer who was developing this module - he was working on it for 8 months and was unable to achieve quality result.

We need some time to undertake development of this product - 8 months of work is alot. I hope developers will understand me.

thanks for understanding

Ruslan Savchyshyn
MagneticOne

And what compensation will you be providing to us that have given you $150 for a mod that does not work properly as it was sold ?

[sho ryu ken]

Edited