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Is there any tech support points included with initial purchase for new customers?

 
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Old 08-13-2011, 12:57 PM
 
sdstren sdstren is offline
 

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Default Is there any tech support points included with initial purchase for new customers?

Just wondering if new purchases include some initial, minimal amount of introductory support points. Would be a nice gesture.

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Old 08-13-2011, 01:41 PM
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Default Re: Is there any tech support points included with initial purchase for new customers?

It is if you bought them at time of purchase. If you did not you can buy points separate - http://www.qtmsoft.com/support/incident-based-support.html
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Old 08-13-2011, 02:34 PM
 
sdstren sdstren is offline
 

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Default Re: Is there any tech support points included with initial purchase for new customers?

I meant included in the purchase price. Many carts offer an introductory support period during set up etc - like 30 days from date of purchase
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Old 08-13-2011, 06:21 PM
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Default Re: Is there any tech support points included with initial purchase for new customers?

Not QT. Until like a year and a half ago they used to sell XC for more then now and with support point included, then their policy changed and now they sell XC for less but without any support point, support point are an option to buy at time of purchase or later.
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Old 08-14-2011, 11:24 AM
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Default Re: Is there any tech support points included with initial purchase for new customers?

You can buy X-Cart GOLD for USD $265 with 200 TS points subscription (https://secure.qtmsoft.com/customer.php?area=purchase_services&target=generat e_invoice&subject=1)
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