Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Worldpay no longer working with X-Payments

 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #11  
Old 02-23-2015, 08:58 AM
 
BryanSt BryanSt is offline
 

Advanced Member
  
Join Date: Jul 2005
Location: California, USA
Posts: 46
 

Thumbs up Re: Worldpay no longer working with X-Payments -- SOLVED

Thanks for your help getting to the bottom of this!
__________________
Bryan St. Amant
Founder & CEO
VinterActive LLC
~~~~~~~~~~~~~~~~~~~
X-Cart Gold 4.6.6
Using X-Payments 2.x with saved credit cards & subscription mode enabled.
Reply With Quote
  #12  
Old 02-23-2015, 11:59 PM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: Worldpay no longer working with X-Payments -- SOLVED

Quote:
Originally Posted by BryanSt
Thanks for your help getting to the bottom of this!

Thank you for your help on this matter, too! I still want to get SecureNet integrated with X-Cart.
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
  #13  
Old 05-22-2015, 12:46 PM
 
Local Hero Local Hero is offline
 

Senior Member
  
Join Date: May 2004
Location: UT
Posts: 121
 

Default Re: Worldpay no longer working with X-Payments

I just got signed up with WorldPay. I let them know that I was using X-Cart. I had to sign up through a SecureNet site. When I go onto X-Cart or X-Payments, neither WorldPay nor SecureNet are options.

I called WorldPay, and they transferred me to SecureNet. SecureNet says that they need to know what info X-Cart needs from them.

I can feel the start of a huge headache coming.....

Am I screwed or should I just find another CC processor?
__________________
X-Cart version 4.4.5
X-Cart version 5.3.2.8
Reply With Quote
  #14  
Old 05-22-2015, 04:22 PM
 
BryanSt BryanSt is offline
 

Advanced Member
  
Join Date: Jul 2005
Location: California, USA
Posts: 46
 

Default Re: Worldpay no longer working with X-Payments

I will try to help soften the headache...

1) In X-Payments 2.x you should see the option to add a payment processor.
2) Worldpay US is on that list
3) Click on the Worldpay US method as though you were going to add it & make a note of the toll-free number listed for Worldpay.
4) Call this number and tell them you want to sign-up for a merchant account using their "direct integration".
5) That should give you the credentials you need to add Worldpay US as a payment method in X-Payments.

The confusion at Worldpay is a result of their recent SecureNet acquisition. All the sales people are evidently trained to steer new merchants towards SecureNet, but that gateway does not yet work with X-Payments. You need the old Worldpay US "direct integration" method to work with X-Payments for the time being.

If/when you sign-up with Worldpay US for their direct integration, I will be interested on whether they insist on a 3-year minimum term with early termination fee? This is the quote they gave me & I am steering my merchants to Chase Paymentech as a result.

Thanks,
__________________
Bryan St. Amant
Founder & CEO
VinterActive LLC
~~~~~~~~~~~~~~~~~~~
X-Cart Gold 4.6.6
Using X-Payments 2.x with saved credit cards & subscription mode enabled.
Reply With Quote

The following user thanks BryanSt for this useful post:
ambal (05-22-2015)
  #15  
Old 05-22-2015, 09:20 PM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: Worldpay no longer working with X-Payments

Local Hero, I see you are using X-Payments v1.x where Worldpay US is not supported. You need to upgrade to X-Payments v2.x (a paid license exchange for your type of X-Payments license is available in your HelpDesk account).

If you used hosted X-Payments plan - upgrades to the latest versions of X-Payments would be free of charge.
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
  #16  
Old 05-23-2015, 05:12 AM
 
Local Hero Local Hero is offline
 

Senior Member
  
Join Date: May 2004
Location: UT
Posts: 121
 

Default Re: Worldpay no longer working with X-Payments

Ouch! $1500 is just out of my price range. I think I'll look for another CC processor. Thanks for your help.

But..... excuse my ignorance, how can I tell if I'm using hosted X-Payments plan?
__________________
X-Cart version 4.4.5
X-Cart version 5.3.2.8
Reply With Quote
  #17  
Old 05-23-2015, 06:01 AM
  ambal's Avatar 
ambal ambal is offline
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,119
 

Default Re: Worldpay no longer working with X-Payments

> Ouch! $1500 is just out of my price range. I think I'll look for another CC processor.

Oops. I thought you already have an X-Payments v1 license in your HelpDesk account. Those who have it can upgrade their license to X-Payment v2.x Enterprise for just $389.


> But..... excuse my ignorance, how can I tell if I'm using hosted X-Payments plan?

Please PM me URL of X-Payments installation you are using. I'll check.
__________________
Sincerely yours,
Alex Mulin
VP of Business Development for X-Cart
X-Payments product manager
Reply With Quote
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 09:40 AM.

   

 
X-Cart forums © 2001-2020