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X-cart 5 no "Secure credit card payment" window at check out | |||
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#1
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X-cart 5 no "Secure credit card payment" window at check out
HI, I recently had x-cart 5 installed, and am trying to configure my payment options. I have x-payments, using the Intuit Quickbooks Payments, and Paypal US.
Everything appears to be connected and set up properly in X-cart. However, when you are on the live site and try to process an order, no "Secure credit card payment" window at check out. The site gets hung up, until you have to back out to the previous page to stop it. Have tried on 2 different browsers (firefox and google chrome). This happens when attempting to use either a CC or Paypal.
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XCart 4.4.4 |
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#2
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Re: X-cart 5 no "Secure credit card payment" window at check out
Moved to X-Cart forums > X-Payments issues & questions
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#3
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Re: X-cart 5 no "Secure credit card payment" window at check out
Hi Kim,
Please make sure nothing listed at http://help.x-cart.com/index.php?title=X-Payments:Troubleshooting#No_credit_card_form_displ ayed_when_a_customer_pays applies to you.
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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#4
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Re: X-cart 5 no "Secure credit card payment" window at check out
There are no warnings when I log into x-payments. Everything appears to be enabled correctly.
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XCart 4.4.4 |
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#5
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Re: X-cart 5 no "Secure credit card payment" window at check out
There are more reasons at the link I sent you earlier. Did you check all of them, too?
Anyways, what do you see in your X-Cart and X-Payments logs? http://help.x-cart.com/index.php?title=X-Payments:FAQ#Where_can_I_find_X-Payments_logs.3F
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Sincerely yours, Alex Mulin VP of Business Development for X-Cart X-Payments product manager |
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