One Page Checkout Problem

rlenahan · #1 02-11-2009, 06:28 PM

My one-page-checkout system loads in FireFox and Chrome just fine but does not load in Internet Explorer and just keeps saying "Loading One Page Checkout" for hours. This car is located at https://www.moonlightdiscounts.com/shop/cart.php?mode=checkout Anyone know why IE won't load this one page checkout?

Also I have a duplicate install located at https://www.moonlightdiscounts.com/cart.php?mode=checkout and that one loads in IE, FireFox and Chrome just fine so I'm totally confused as to what's going on.

Any ideas?

ARW VISIONS · #2 02-11-2009, 06:34 PM

contact Bill, he will help you out. Moving to 3rd party add-ons

rlenahan · #3 02-11-2009, 06:38 PM

Quote:

Originally Posted by Ashley

contact Bill, he will help you out. Moving to 3rd party add-ons

Can you send me his contact info via PM?

balinor · #4 02-11-2009, 06:38 PM

There's a contact form on his web site - http://www.alteredcart.com

ARW VISIONS · #5 02-11-2009, 06:39 PM

did you buy it from altered cart?

rlenahan · #6 02-11-2009, 06:41 PM

I bought it from WebsiteCM.com which sells AlterdCart products. I've submitted a ticket for support last night but haven't heard from them yet.

ARW VISIONS · #7 02-11-2009, 06:42 PM

be patient. Bill will help you if he can.

ARW VISIONS · #8 02-11-2009, 06:43 PM

make sure you contact altered cart.

rlenahan · #9 02-11-2009, 06:45 PM

Okay I submitted a request directly at AlterdCart and gave them all my info and websitecm order # (i do believe they handle websitecm support request for alterdcart products) so maybe my request will go straight to the right person this time. I'll be patient

rlenahan · #10 02-12-2009, 07:16 AM

Bill found the problem promptly...

This is caused by the text in your the 'txt_conditions_customer' language variable on this store.

I had a bunch of crap html code in that file which was causing IE to lookup, after removing it, everything works GREAT

Thanks Bill and AlteredCart..... Great Support!