X-Cart v4.3.1 released

seyfin · #11 02-08-2010, 11:10 PM

Quote:

Originally Posted by seyfin

I am sorry for possible inconvenience caused by this incident. The upgrade pack is being thoroughly checked and tested at the moment. I will inform you as soon as the new upgrade pack is available for downloading.

The new upgrade kit for upgrading X-Cart v4.3.0 to v4.3.1 is now available for downloading in the "My Licenses" sections in your HelpDesk account at https://secure.qtmsoft.com.

just wondering · #12 02-09-2010, 09:17 AM

I notice that a fair few of the Bugs I reported are in that Change Log. :P

Cheers, Sergey.

hoosierglass · #13 02-09-2010, 06:26 PM

I tried a patch earlier today and when it completed it came up with a internal server 500 error and nothing would load on the admin or customer side. Ther were four files it would not patch which I wrote down and planned on patching manually, but I never got that far. Has anyone else had a problem with the newest 4.3.1 patch?

Mike

seyfin · #14 02-09-2010, 11:06 PM

Quote:

Originally Posted by hoosierglass

I tried a patch earlier today and when it completed it came up with a internal server 500 error and nothing would load on the admin or customer side. Ther were four files it would not patch which I wrote down and planned on patching manually, but I never got that far. Has anyone else had a problem with the newest 4.3.1 patch?

Mike

I would recommend you to create a support ticket in your personal Helpdesk, and report the issue there. Our support team will be glad to help you.

timbrrr · #15 02-10-2010, 01:15 PM

Everything checked out for the upgrade except this error. The product_details.tpl.diff file is missing from the upgrade - It does not allow you to just go ahead without this either.

skin1/customer/main/product_details.tpl .diff patch product_details.tpl.diff not found

hoosierglass · #16 02-10-2010, 01:55 PM

All these people having problems with the patch. I kind of resent being asked to open a ticket and risk paying for an upgrade that should work with no problems. I am generally pretty patient and will sing praises when things click but really have no tolerence for shoddy work.

I have said several times that we should all be patient and things will work their way out with all of these versions but I am starting to think that QT has bitten off more than they can handle at this particular time. I have been around since the version 3 line and have never had problems applying a patch which makes me suspicious.

Sorry for the rant.

timbrrr · #17 02-10-2010, 02:28 PM

If its a bug, they wont charge you for it, or they shouldn't.
I'm only applying this to a test store, so it isnt mission critical- I would normally post it to the bug tracker, but I see seyfin has been checking on this thread and answering, I figured he could read it here later.
I was able to find a work around, but the issue still needs to be addressed for people trying to upgrade without having to go thru extra steps because a file is missing.

I'm actually waiting for version 4.4 to come out that has the user email logins per the thread on the announcement.
I keep applying the upgrade patches to the test store so that it isnt such a big upgrade when the time comes for the .4.4 release.
Seyfin- since that thread is closed, whats the status of the 4.4. version? Dont mean to hijack this thread, only asking is all.
Thanks

cherie · #18 02-10-2010, 05:54 PM

Quote:

Originally Posted by hoosierglass

I have been around since the version 3 line and have never had problems applying a patch which makes me suspicious.

Wow, I wish I could have been as fortunate with all of the upgrades since v3.

boxerbay · #19 02-10-2010, 06:02 PM

I member v3.

seyfin · #20 02-10-2010, 08:46 PM

Quote:

Originally Posted by timbrrr

Everything checked out for the upgrade except this error. The product_details.tpl.diff file is missing from the upgrade - It does not allow you to just go ahead without this either.

skin1/customer/main/product_details.tpl .diff patch product_details.tpl.diff not found

Thank you for your feedback.

I have reported this issue to our maintenance team, they will look into it. If the issue is confirmed, they will surely fix it at the earliest opportunity, and I will inform you as soon as the new upgrade pack is available for downloading.

I am sorry for possible inconvenience caused and thank you for your patience.