Why the txt_welcome can not be changed?

jefflee · #1 01-20-2005, 10:20 AM

I made the changes to the text field, which shows"this is a demo..."

and click the apply button. THere is no error message come back so I am assuming the change is successful, but we I go back to the store and refreshed the screen, the original message is still there.

I also to the the internet options and cleaned up cache, it's still showing the old message. Anybody can help me about this?

Thanks in advance.

Cheers!

Jeff

cotc2001 · #2 01-20-2005, 11:39 AM

what happens when you do http://www.yourdomain.com/cleanup.php

jefflee · #3 01-20-2005, 11:55 AM

Quote:

Originally Posted by cotc2001

what happens when you do http://www.yourdomain.com/cleanup.php

Thanks for you help.

I did and got a message like the followings,
The compiled templates cache ("templates_c" directory) has been cleaned up.

But still no improvement.

Thanks
Jeff

CC · #4 01-20-2005, 12:44 PM

Eeer, why is this sticky??

Anyway, have you gone back into admin -> languages -> (your language) -> search for welcome and seen if it has actually gone?
If it has gone from there and the templates are cleaned out, the all should be fine.

jefflee · #5 01-20-2005, 03:14 PM

Quote:

Originally Posted by CC

Eeer, why is this sticky??

Anyway, have you gone back into admin -> languages -> (your language) -> search for welcome and seen if it has actually gone?
If it has gone from there and the templates are cleaned out, the all should be fine.

Thanks for your help.

Actually after several trials, I finally deleted the txt_welcome to see if there is any changes. Unfortunately it still shows up the default message.

Now when I try to add back the txt_welcome message, I got another problem! The message was added back since the exported file shows it but it's not on the screen when I try to look for it through admin/language options. What's the problem? Any people get an idea?

Cheers!

Jeff

cotc2001 · #6 01-20-2005, 10:16 PM

I think you might need to contct x-crt support on this one as you have done all the correct procedure for changing that text

CC · #7 01-21-2005, 12:10 AM

Quote:

Originally Posted by cotc2001

I think you might need to contct x-crt support on this one as you have done all the correct procedure for changing that text

Would be inclined to agree.

This is only a simple thing, I dont see how it could not have worked...

Maybe XC will know.

jefflee · #8 01-21-2005, 10:59 AM

Quote:

Originally Posted by CC

Quote:

Originally Posted by cotc2001

I think you might need to contct x-crt support on this one as you have done all the correct procedure for changing that text

Would be inclined to agree.

This is only a simple thing, I dont see how it could not have worked...

Maybe XC will know.

I found the problem.

The template is compiled, so the new message will not get into it.
But I still can not fix the second problem that the txt_welcome not show up in the language screen. any people have an answer?
I will post it as a separate message.

Cheers!
Jeff