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   X-Cart forums > Considering X-Cart > Considering using X-Cart for my project
 
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Old 04-06-2011, 06:58 AM
 
quietcoolone quietcoolone is offline
 

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Default Add new products

Testing X-Cart 4.4 and the issue is that i can't get a new product added to site when accompanied by the product image.
After completing the form including the product image i click "apply changes" -- instead of a confirmation page, i get a blank page.
To verify the product was added i use the search options but that product can't be found.

I try adding it again (without images) but this time the interface sates that the product already exist, but who know where because it does not show up in any search results.

I was able to add a new product to the site using X-Cart default image (no image available). I then tried editing the newly added product by adding my images but that did not work either.. (only a black page after applying changes.)

I also tried uploading my own company logo to the /commons folder but that did not work.
So, the issue appears to be with image uploads.

i'm new to X-Cart and perhaps someone can help me figure this one out.

Thanks

Austin
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Old 04-06-2011, 02:49 PM
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cflsystems cflsystems is offline
 

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Default Re: Add new products

Make sure images directory and subdirectories have correct permissions and the web user is allowed to write to them
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The following user thanks cflsystems for this useful post:
ambal (04-06-2011)
  #3  
Old 04-08-2011, 04:46 AM
 
quietcoolone quietcoolone is offline
 

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Default Re: Add new products

Thank you.
I notified the server admin about this and was told that permissions were all set. I'm also told that they suspect some issue or conflict with Win2008 server.
They installed X-Cart on a Win2005 server and the issues is now resolved.

Austin
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