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#41
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Thanks for that intel, I'll try to see if I can find somebody who's willing to help me integrate that for me. If it works, it'll be awesome. --Thanks man.
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X-cart GOLD v 4.0.18 |
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#42
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Re: Free Full CustomerCare Software Addon for X-cart
The OSTicket 1.3.1 works great and i intergrated the software into x-cart.
I created a directory called ticket, then uploaded the files to this directory. You can download the files from: http://www.theshisha.com/images/ticket.zip You can see the ticket page at http://www.theshisha.com/shopcart/Support-Ticket-pg-43.html Ok how did i intergate it into the cart, well that's simple, i went into the admin section and then clicked on the static pages menu and added a new static page called support ticket and add this code in the page: <P><IFRAME border=0 name=ticket align=center marginWidth=1 marginHeight=1 src="ticket/index.php" frameBorder=0 width=100% scrolling=no height=700> Your browser does not support inline frames or is currently configured not to display inline frames. </IFRAME></P> As you can see from the URL i put the directory "ticket" in my shopcart directory, the same directory where my home.php is. I also then added to the admin section at shopcart/skin1/admin/menu_admin.tpl the following line: <b><a href="../ticket/admin.php" target="_blank" class="VertMenuItems">Support Ticket</a></b><br /> You can see by the code that it is bold and a new page is opened so you can still work in the administration area while looking at your support tickets. I also added the support ticket to my main non shopcart pages at http://www.theshisha.com/contact.htm using the same method but within a table and direct to the ticket directory: <table width="100%" border="0"> <tr> <td><P><IFRAME border=0 name=ticket align=center marginWidth=1 marginHeight=1 src="http://www.theshisha.com/shopcart/ticket/index.php" frameBorder=0 width=100% scrolling=no height=700> Your browser does not support inline frames or is currently configured not to display inline frames. </IFRAME></P></td> </tr> </table> By using the IFRAME command you can link to another page and yet its still within the main shopcart or web page structure.
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Apache/2.0.55 (Red Hat) & MYSQL Server: 5.0.24 PERL: 5.008005 / PHP: 4.4.4 - 4.3.1 X-CART Shop carts at http://www.nightscene.co.uk/shop/home.php http://www.theshisha.net/shopcart/home.php http://www.system-maintenance.com/maint/home.php http://www.tabac4u.com |
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#43
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Re: Free Full CustomerCare Software Addon for X-cart
I have found another FREE support ticket software that works much better, and its FREE.
I have purchased some extra addons, but you dont need to do this if you don't want too. See http://www.troubleticketexpress.com/trouble-ticket-software.html
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Apache/2.0.55 (Red Hat) & MYSQL Server: 5.0.24 PERL: 5.008005 / PHP: 4.4.4 - 4.3.1 X-CART Shop carts at http://www.nightscene.co.uk/shop/home.php http://www.theshisha.net/shopcart/home.php http://www.system-maintenance.com/maint/home.php http://www.tabac4u.com |
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#44
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Re: Free Full CustomerCare Software Addon for X-cart
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Padraic Ryan Ryan Design Studio Professional E-Commerce Development |
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#45
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Re: Free Full CustomerCare Software Addon for X-cart
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Many thanks for that link, ShishaPipe, you've saved me a lot of grief, as I was going to go for another (commercial) support ticket mod for X-Cart, that costs quite a bit. I've just got Qualiteam to install Trouble Ticket Express and it's great! I bought the MySQL and 'Attach file' upgrades too, still very cheap. Why people use external support ticket systems is beyond me - TTX does everything I could ever need, it's very lean code, quick, clear, and integrates easily with my 'Contact Us' page.
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X-Cart Gold Version 4.3.2 |
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#46
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Re: Free Full CustomerCare Software Addon for X-cart
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Can you simply show the way how you implent it to your site. i see that this script is cgi thank you
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// x-cart 4.1.9 X-CART CSS SKIN XC SEO IP Addresses in Users Online for all users Color coded order status |
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#47
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Re: Free Full CustomerCare Software Addon for X-cart
Deniz,
I just found your posting, a bit late. Do you still have the rar file of the CustomerCare Addon ? I'm using X-cart pro 4.01. Your website looks very nice. how did you customize the whole layout? Do you have another documention of your mods? I want to change the layout of my www.chiactivate.com similar to yours. Biggers fonts, better categories. thanks a lot !
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www.ChiMassager.com X-cart Version 4.44 www.SEOMarketing30days.com --> Download FREE SEO marketing Ebook (valued $50) Attract more visitors and sales with top 5 most powerful SEO marketing strategies. Converting visitors into buyers, not just traffic! |
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#48
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Re: Free Full CustomerCare Software Addon for X-cart
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Do you have a link to the site using this? Thanks |
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#49
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Re: Free Full CustomerCare Software Addon for X-cart
Where do you put the files for this mod in x-cart
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Shareen sparker2@cox.net http://www.stitches4u.com X-Cart Version 4.5.0 with Smart Template vs 4.4.x |
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