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   X-Cart forums > X-Cart 5 > General questions (X-Cart 5)
 
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  #1  
Old 05-27-2020, 08:18 AM
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Default Hosting with X-Cart

I am hosting with x-Cart and my website is down. Doe anyone else gave this issue today? my site coreonewelding.com
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Old 05-27-2020, 09:34 AM
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Default Re: Hosting with X-Cart

It looks like the web server software is down on the server and no access/option in x-cart plesk to restart.

Does the X-Cart team monitor this if we pay them to host? If yes, what is their turnaround time on an issue like this? attached image of my site check http://duvalprints.com/Screen%20Shot%202020-05-27%20at%2010.28.31%20AM.png
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Old 05-27-2020, 11:23 AM
 
memoto memoto is offline
 

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Default Re: Hosting with X-Cart

I have passed info to the hosting team. The issue should be fixed now. Please, check it from your side.

Also, accept our apologies for the delay with the response.
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Old 05-27-2020, 12:43 PM
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Default Re: Hosting with X-Cart

YES - all fixed. much thanks!
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