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Rogue sellers anyone?

 
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   X-Cart forums > X-Cart 4 > Third Party Add-Ons for X-Cart 4
 
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  #1  
Old 08-15-2006, 10:09 AM
 
geordienz geordienz is offline
 

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Default Rogue sellers anyone?

I purchased x-cart and two add-ons from a re-seller on eBay a couple of months back. I got got the x-cart licence but no licence for add-ons (SpecialOffers and Affiliate) - should there be a licence for the latter two?

I had to go back a version to 4.0.18 in x-cart and I have 4.1.1 for SO. X-cart bods are saying I must purchase SO again, which I find absolutely ridiculous.

Anyone else found rogue sellers out there?
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  #2  
Old 08-15-2006, 12:08 PM
 
carpeperdiem carpeperdiem is offline
 

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You bought a license and the seller didn't give it to you?

Uh... that would be failure to deliver (giving the seller the benefit of the doubt) or fraud...

Sounds like you have a refund coming... will eBay back you up? How did you pay?
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  #3  
Old 08-15-2006, 12:24 PM
 
geordienz geordienz is offline
 

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They supplied the software but not the licences (except for x-cart itself). . .wasn't sure if I needed a licence for the add-ons - do I?

Paid by Paypal so should be okay there.

Anyhow, don't even get as far as being asked for a licence.
With X-affiliate "install" (ha - that's a joke!), all I get is "done" on the status bar of my browser, and a blank page.
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  #4  
Old 08-15-2006, 12:36 PM
 
carpeperdiem carpeperdiem is offline
 

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There is no such thing as commercial software without a license. Whether it has a unique code or not, if Qualiteam doesn't recognize the transaction, then you're out of luck.

For example -- when you login to youruser account, the software and addons that you "own" are all listed. "Own" is in quotes because we don't really own any software... we own a license to use it. So unless Qualiteam recognizes the licenses you purchased, you don't have anything...

I bought what I thought was a licensed version of TurboTax for Business from an ebay seller 2 years ago... the seller represented a physical disc and original box - new, wth a license... I received a URL to a link to a disk image. Seller insisted this was legal. Intuit's legal department didn't agree... and fortunately PayPal arranged for a 100% refund.

I would not consider buying a license for a mod or addon from anyone but the original developer, to ensure the product is legal. We're buying tools to help sell our products to make money - the vendors deserve their $35 too. Just my $.02
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  #5  
Old 08-15-2006, 01:00 PM
 
geordienz geordienz is offline
 

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I absolutely agree, but how are we supposed to know if someone is an authorised re-seller? They appear to be since they supplied a licence for main x-cart prog - just not for the add-ons I bought.
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  #6  
Old 08-15-2006, 02:25 PM
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groovico groovico is offline
 

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They should be able to transfer the license to your x-cart members area if they are legit sellers. If they cant do this then dont buy from them
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  #7  
Old 08-16-2006, 03:52 AM
 
geordienz geordienz is offline
 

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JUst purchased X-SpecialOffers (again! ) this time direct from x-cart.
Now I notice that this is listed under the same licence as my original x-cart purchase. Does everything operate under the one licence?
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