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SKU missing error

 
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  #1  
Old 12-10-2014, 12:09 PM
  Kara's Avatar 
Kara Kara is offline
 

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Default Re: txnId field is missing or incorrect

I'm getting this error. What's the fix?

Order processing error
Order declined.
Review your data or contact the store administrator.

Reason: Internal error (The \'sku\' field is missing or incorrect)
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  #2  
Old 12-11-2014, 12:08 AM
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Default Re: SKU missing error

Hi Kara,

I created a new thread for this issue in order to confuse people.

The bug was fixed in https://bt.x-cart.com/view.php?id=44174 (that ticket is in Russian as it was reported by a Russian person).

Anyways, we are preparing an update of X-Payments connector this week.

While it is not ready please try sku_missing_patch.diff patch.
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  #3  
Old 12-11-2014, 06:31 AM
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Default Re: SKU missing error

Thank you, Alex.

I'm not sure which file to patch
--- a/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php
+++ b/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php
@@ -738,12 +738,23 @@ class XPaymentsClient extends \XLite\Base\Singleton
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  #4  
Old 12-11-2014, 06:43 AM
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Default Re: SKU missing error

Also, we have X-Payments Hosted - wouldn't this patch go on those files? If so, I don't have access to those - only templates - and would need that patch applied by xc.

K
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  #5  
Old 12-11-2014, 06:47 AM
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Default Re: SKU missing error

Please ignore my previous message. The patch needs to be applied to X-Cart 5, not to X-Payments.

File is <xcart 5 dir>/src/classes/XLite/Module/CDev/XPaymentsConnector/Core/XPaymentsClient.php

Or wait a bit till we release an updated connector version via the X-Cart 5 Marketplace so you will be able to install it and get the fix along with others.
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  #6  
Old 12-11-2014, 06:54 AM
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Default Re: SKU missing error

Okay. However, we have x-cart 4.6
Hosted X-Payments
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  #7  
Old 12-11-2014, 07:01 AM
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Default Re: SKU missing error

Quote:
Originally Posted by Kara
Okay. However, we have x-cart 4.6

Sorry about the confusion. This bug was confirmed in X-Cart 5.1.9 and never confirmed in X-Cart 4.x. I found your HelpDesk ticket about this issue. Let us investigate this for X-Cart 4.x first.
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  #8  
Old 12-11-2014, 08:19 AM
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Default Re: SKU missing error

Thank you. So your team is working on this and I will hear back through the ticket on the helpdesk?

K
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  #9  
Old 12-11-2014, 11:49 PM
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Default Re: SKU missing error

> So your team is working on this and I will hear back through the ticket on the helpdesk?

First of all we need to know what you have in your X-Cart 4.6.0 (modules, customizations) and what you do to get that error message. This information will help us to research if there is a bug and how to fix it.
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  #10  
Old 12-17-2014, 02:02 PM
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Default Re: SKU missing error

We have Altered Cart Checkout Page, X-Payments Hosting.
When someone adds a Gift Certificate to their cart, then goes to the checkout page, when the credit card iframe starts to pop up, we get the error.
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