Freight Fixed Fee Not adding to product when added to cart

jack68938 · #1 09-23-2015, 05:44 AM

When using the Free Shipping and Shipping freights module and set the "Shipping freight" it does not add to the product when adding it to the cart.

I can see that the price i put into the field and then update the product, it does save in the database table "xc_products" under the column freightFixedFee.

But, it doesn't add to the product when added to cart. It does not leave an error in the php error log either.
Any suggestions?

razortw · #2 09-23-2015, 10:26 PM

Quote:

Originally Posted by jack68938

When using the Free Shipping and Shipping freights module and set the "Shipping freight" it does not add to the product when adding it to the cart.

I can see that the price i put into the field and then update the product, it does save in the database table "xc_products" under the column freightFixedFee.

But, it doesn't add to the product when added to cart. It does not leave an error in the php error log either.
Any suggestions?

Try to remove all products from the cart, and then add just the one with the fixed shipping fee.
If at least one of the products in the cart doesn't have shipping freight, fixed shipping cost will be ignored and other shipping methods (UPS, USPS or whatever you have there) will be used instead.

jack68938 · #3 09-24-2015, 05:47 AM

Ok, I cleared all cache and added only the item with the fixed shipping. Still won't add it to the price in the cart.

razortw · #4 09-24-2015, 09:13 AM

Quote:

Originally Posted by jack68938

Ok, I cleared all cache and added only the item with the fixed shipping. Still won't add it to the price in the cart.

Ok, could you please show me the screenshot of the product settings page in the admin area and the screenshot of the shipping methods section (admin.php?target=shipping_methods)?
Thanks!

jack68938 · #5 09-24-2015, 10:14 AM

Here are some screenshots.

razortw · #6 09-29-2015, 10:14 AM

Quote:

Originally Posted by jack68938

Here are some screenshots.

Thanks.
Please try to reinstall the 'Free shipping and shipping freights' module.
It should resolve the issue.

jack68938 · #7 09-30-2015, 04:21 AM

Uninstalled and then reinstalled the module with no luck. It still doesn't add the freight when added to the cart.

razortw · #8 09-30-2015, 09:48 AM

Quote:

Originally Posted by jack68938

Uninstalled and then reinstalled the module with no luck. It still doesn't add the freight when added to the cart.

Ok. Please submit a support ticket with the 'Attn: Igor Pudovkin' line in its title, and let me know its ID. I will need to investigate this right in your X-Cart installation.
Thank you.