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Changing trigger for product review requests
 
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Old 11-19-2019, 11:34 AM
 
welly welly is offline
 

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Default Changing trigger for product review requests

Hi

I have the Product Review module installed, and I would like to send review reminders. The triggers for sending the reminders are a payment status of 'Paid' and an order status of 'Delivered', but they don't really work for me.

Firstly, my payment statuses can be 'Paid' or 'Authorised' depending on which gateway a customer uses, and I don't bother to change it at the moment (no doubt I could if necessary).

Secondly, and more importantly, I don't use the 'Delivered' status, as I don't use trackable or signed delivery services most of the time and can't make that judgement. I just leave the status as 'Shipped'.

As a result, no reminders are ever sent.

Is there a way to change the reminder to trigger on an order status of 'Shipped' instead, and (less important) to ignore the payment status?

Has anyone done anything similar?

Many thanks

Welly
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