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X-Payments and IE issue?
 
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  #1  
Old 06-14-2013, 12:21 PM
  Vacman's Avatar 
Vacman Vacman is offline
 

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Default X-Payments and IE issue?

I have a few people who are placing orders on my site and when they get to the checkout page, fill in their details, never get to the new screen where they are prompted for their CC info.

I called one today and the only thing that stuck out was that he is using IE.

Is there an issue with IE and AJAX or X-Pay?
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Carl Tice

X-Cart 4.6.6
X-Payments 3.0
ReBOOT 3.4.1

PHP 5.6.30
MySQL 5.6.35
Linux 2.6.32-042stab120.18
ionCube PHP Loader v4.7.3
Perl 5.10.1
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  #2  
Old 06-16-2013, 04:08 PM
 
joss joss is offline
 

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Default Re: X-Payments and IE issue?

Since the issue occurs occasionally, it requires an investigation. Please contact our tech. support team though the HelpDesk at: https://secure.qtmsoft.com/
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Old 06-19-2013, 03:31 PM
  Vacman's Avatar 
Vacman Vacman is offline
 

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Default Re: X-Payments and IE issue?

I can now confirm with 100% certainty that this problem is definitely something to do with MS I.E., X-Payments 1.06, and XC 4.5.5.

We have had 11 of these incidences occur over the last 3 weeks and in all three cases the customer was using MS I.E.
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Carl Tice

X-Cart 4.6.6
X-Payments 3.0
ReBOOT 3.4.1

PHP 5.6.30
MySQL 5.6.35
Linux 2.6.32-042stab120.18
ionCube PHP Loader v4.7.3
Perl 5.10.1
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  #4  
Old 06-19-2013, 03:34 PM
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Vacman Vacman is offline
 

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Default Re: X-Payments and IE issue?

Quote:
Originally Posted by joss
Since the issue occurs occasionally, it requires an investigation. Please contact our tech. support team though the HelpDesk at: https://secure.qtmsoft.com/

Well considering that you folks want to charge me $100 to fix the lite interface X-Pay problem that has been talked about out here, I am reluctant to spend the $100.
I now have two separate problems related to XPay that can be duplicated and have nothing to do with any modifications I have done to the cart.
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Carl Tice

X-Cart 4.6.6
X-Payments 3.0
ReBOOT 3.4.1

PHP 5.6.30
MySQL 5.6.35
Linux 2.6.32-042stab120.18
ionCube PHP Loader v4.7.3
Perl 5.10.1
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