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Xpayments NOT working in Explorer

 
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  #1  
Old 07-12-2012, 06:57 AM
 
AMMoyer AMMoyer is offline
 

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Default Xpayments NOT working in Explorer

But it does work fine in Chrome and Firefox.

After I enter CC info in the XPayments page in Explorer (V9 if that matters) I hit the submit button and it does nothing, just sits. I can cancel the order and get back to my site but the gateway is not working in Explorer.

Any thoughts how to trouble shoot this?

Thanks.
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  #2  
Old 07-12-2012, 10:30 AM
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Default Re: Xpayments NOT working in Explorer

Quote:
Originally Posted by AMMoyer
But it does work fine in Chrome and Firefox.

After I enter CC info in the XPayments page in Explorer (V9 if that matters) I hit the submit button and it does nothing, just sits. I can cancel the order and get back to my site but the gateway is not working in Explorer.

Any thoughts how to trouble shoot this?

Thanks.

Not sure what your issue may be but X-Payments works fine for me using IE 9 on Windows 7.
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  #3  
Old 07-12-2012, 11:34 AM
 
AMMoyer AMMoyer is offline
 

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Default Re: Xpayments NOT working in Explorer

It reacts the same in IE8 also.
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Old 07-12-2012, 12:16 PM
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Default Re: Xpayments NOT working in Explorer

Not sure if this is related to your issue, but did you try downgrading jQuery to 1.6.4?
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  #5  
Old 07-13-2012, 08:07 AM
 
AMMoyer AMMoyer is offline
 

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Default Re: Xpayments NOT working in Explorer

I'm having a jquery issue with my main site so that did cross my mind. However, when I check which version of jquery is running after I'm redirected to the xpayments page, it shows that jquery is NOT loaded.

Now, if I'm in the Admin side of Xpayments, it show jquery 1.3.2 being loaded.
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Old 07-16-2012, 12:19 AM
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Default Re: Xpayments NOT working in Explorer

Adam, we couldn't re-produce this issue with IE either. JQuery doesn't seem to be the reason here. I advise you to sign up for X-Payments incident support - if no solution is provided we will refund the fee back to you.
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  #7  
Old 07-27-2012, 11:06 AM
 
AMMoyer AMMoyer is offline
 

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Default Re: Xpayments NOT working in Explorer

Qualiteam found my issue. Apparently I didn't comment out a couple lines correctly and they were not being parsed correctly in IE. Out $99 for not being careful.
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The following user thanks AMMoyer for this useful post:
ambal (07-29-2012)
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