Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

X-Payments 1.0.5 not redirecting after order submit

 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #1  
Old 08-04-2012, 01:12 PM
 
floracal floracal is offline
 

Advanced Member
  
Join Date: Aug 2005
Posts: 45
 

Default X-Payments 1.0.5 not redirecting after order submit

after a customer clicks on submit order all that happens is "Please wait while processing the payment details..."

I do receive the orders but customer is confused that they did not get a confirmation and tries ordering again or contacts us.

I am using X-Cart 4.5.2, XP 1.0.5 and lite interface for one page checkout.
__________________
X-Cart GoldPlus v4.7.12 PHP 7.4
X-Cart reBOOT (reDUX) Responsive Template
BCSE Paypal-DPM - BCSE Smooth Checkout
Reply With Quote
  #2  
Old 08-05-2012, 09:10 AM
 
pcarcare pcarcare is offline
 

eXpert
  
Join Date: Jun 2004
Location: Salt Lake City, Utah
Posts: 230
 

Default Re: X-Payments 1.0.5 not redirecting after order submit

Just out of curiousity, What payment method are you using?
__________________
X-cart gold 4.5.2 (live)
X-payments 1.0.5

http://www.professionalcarcare.com
Your online source for all your car care needs
Reply With Quote
  #3  
Old 08-05-2012, 09:13 AM
 
floracal floracal is offline
 

Advanced Member
  
Join Date: Aug 2005
Posts: 45
 

Default Re: X-Payments 1.0.5 not redirecting after order submit

I'm using Paypal pro
__________________
X-Cart GoldPlus v4.7.12 PHP 7.4
X-Cart reBOOT (reDUX) Responsive Template
BCSE Paypal-DPM - BCSE Smooth Checkout
Reply With Quote
  #4  
Old 08-06-2012, 04:10 PM
 
pcarcare pcarcare is offline
 

eXpert
  
Join Date: Jun 2004
Location: Salt Lake City, Utah
Posts: 230
 

Default Re: X-Payments 1.0.5 not redirecting after order submit

I have the same issue using the lite interface, but everything works fine using a standard template in XP.
__________________
X-cart gold 4.5.2 (live)
X-payments 1.0.5

http://www.professionalcarcare.com
Your online source for all your car care needs
Reply With Quote
  #5  
Old 08-06-2012, 08:29 PM
 
joss joss is offline
 

X-Cart team
  
Join Date: Feb 2009
Posts: 60
 

Default Re: X-Payments 1.0.5 not redirecting after order submit

floracal: the issue you are reporting requires investigation and has to be addressed as a support request in HelpDesk. Please submit a support ticket about this issue in your helpdesk account
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-customer_info

Remember to add "Attn. Alexey Melnikov" to the ticket title, this will ensuere that I will get the ticket quickly.

Also, for me to start the investigation without delay please post the X-Payments and X-Cart access information along with the ticket
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-create_access_info
__________________
joss@x-cart.com
Reply With Quote
  #6  
Old 08-07-2012, 03:27 PM
 
floracal floracal is offline
 

Advanced Member
  
Join Date: Aug 2005
Posts: 45
 

Default Re: X-Payments 1.0.5 not redirecting after order submit

Quote:
Originally Posted by floracal
after a customer clicks on submit order all that happens is "Please wait while processing the payment details..."

I do receive the orders but customer is confused that they did not get a confirmation and tries ordering again or contacts us.

I am using X-Cart 4.5.2, XP 1.0.5 and lite interface for one page checkout.


Update!

I have tested redirect with with google chrome and Firefox no problem.

Internet Explorer is the problem.

anyone run into this problem?
__________________
X-Cart GoldPlus v4.7.12 PHP 7.4
X-Cart reBOOT (reDUX) Responsive Template
BCSE Paypal-DPM - BCSE Smooth Checkout
Reply With Quote
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 06:39 AM.

   

 
X-Cart forums © 2001-2020