Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

X-Payments transfer to other server with upgraded store
 
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions
 
Thread Tools
  #21  
Old 11-06-2014, 09:08 AM
  vasilis's Avatar 
vasilis vasilis is offline
 

X-Adept
  
Join Date: Feb 2009
Posts: 724
 

Default Re: X-Payments transfer to other server with upgraded store

Finally I upgraded 1.0.4 to 2.1.1, using
Code:
php upgrade.php 1.0.4 2.1.1 --force
via SSH and when I attempt to login in the x-payments admin I get the following error:
Code:
Error "'CODEBOOK_KEY_NOT_FOUND'" ("810"). Class: "'Model'" Class: "'XPay_Model_Codebook'". Codebook key "786346" not found


In the putty console, after the upgrade, it displayed:
Quote:
tar: Removing leading `../' from member names


Any tips?
Reply With Quote
  #22  
Old 11-06-2014, 01:52 PM
  vasilis's Avatar 
vasilis vasilis is offline
 

X-Adept
  
Join Date: Feb 2009
Posts: 724
 

Default Re: X-Payments transfer to other server with upgraded store

I removed the upgraded version, re-installed the 1.0.4 version and I re-upgraded to 2.1.1 and I could enter the back-end, but now, when I click on the enabled online store to check it's details, I get:
Quote:
Error "'CODEBOOK_KEY_NOT_FOUND'" ("810"). Class: "'Model'"

Class: "'XPay_Model_Codebook'". Codebook key "914998" not found


When I tried to re-login in the back-end, I got again
Quote:
Error "'CODEBOOK_KEY_NOT_FOUND'" ("810"). Class: "'Model'" Class: "'XPay_Model_Codebook'". Codebook key "786346" not found
, as described in my previous post.
Reply With Quote
  #23  
Old 11-06-2014, 11:40 PM
  ambal's Avatar 
ambal ambal is online now
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,102
 

Default Re: X-Payments transfer to other server with upgraded store

You need to generate new codes.

Default codes contained in <lib/XPay/Model/Codebook.php> must be changed after the installation is done. Use maintenance script regen-codebook.php to generate a new codebook.

http://help.x-cart.com/index.php?title=X-Payments:Regen-codebook.php
__________________
Sincerely yours,
Alex Mulin
VP of business development for X-Cart
X-Payments project manager
Reply With Quote
  #24  
Old 11-07-2014, 03:09 AM
  vasilis's Avatar 
vasilis vasilis is offline
 

X-Adept
  
Join Date: Feb 2009
Posts: 724
 

Default Re: X-Payments transfer to other server with upgraded store

In my previous post, I wrote
Quote:
I removed the upgraded version, re-installed the 1.0.4 version
. I need to correct this phrase, I didn't actually do any installation, just transferred the 1.0.4 code and database back to the server, so it had it's codebook already.

Besides, I attempted to regenerate the codebook, but I got some fatal error messages during the regen, so I cannot regenerate codebook either, nor I can login in the backend.
Reply With Quote
  #25  
Old 11-07-2014, 12:17 PM
  vasilis's Avatar 
vasilis vasilis is offline
 

X-Adept
  
Join Date: Feb 2009
Posts: 724
 

Default Internal Error during new password setting

Just installed latest X-Payments version from scratch. All went ok during installation and got into the backend, alright.
After regenerating the codebook, and the procedure went ok, I got the last account activation email with the new pin codes. I attempt to set the new password, but I get the following page:
Quote:
Internal error - The requested action cannot be performed. See logs for details.

The logs say:

errors.0001.log:
Quote:
ERROR [2014-07-11 14:59:54]
User: unknown; IP: 193.92.7.229
Zone: Model
Code: CODEBOOK_KEY_NOT_FOUND (810)
Class: "'XPay_Model_Codebook'". Codebook key "1" not found

Affected systems: Model/Codebook.php file (189:assert); Core/Converter.php file (361:getKey); Model/PasswordHistory.php file (84:getPasswordHash); Controller/Admin/Profile.php file (106:checkPassword); Controller/Admin/Profile.php file (346:checkPassword); Core/Controller.php file (181:actionActivation); Controller/Admin.php file (274:process); Core/Dispatcher.php file (148:process); Application.php file (156:dispatch); /home/<username>/public_html/xpayments/admin.php file (26:run)

access.0001.log
Quote:
ADMIN INTERFACE ACCESS [2014-07-11 14:59:54]
User: unknown; IP: 193.92.7.229
Status: failed
Access to profile::activation action
Input data:

user_id = 0
form_id = ***
form_uid = ***
token = 84b071af02ddf353248f3feaa827e182
posted_data = {

new_password = ***
new_password_confirm = ***

}

Affected systems: XPay_Controller_Admin_Profile class


I regenerated the codebook a 2nd time and again got the same error.

I have followed the installation instructions to the letter.
Now, what could the logic be behind this 'CODEBOOK_KEY_NOT_FOUND' message, especially since I just regenerated the codebook. Why should a key be missing, since everything is just newly regenerated? Does it make a sense?

After having read almost the whole X-Payments subforum for just upgrading or installing X-Payments and getting stuck in the initial stage of X-Payments management (installation), I start to believe that it is either a VERY BUGGY software, or the documentation lacks a lot. I am impressed

Appreciate any help.
Reply With Quote
  #26  
Old 11-10-2014, 12:40 AM
  ambal's Avatar 
ambal ambal is online now
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,102
 

Default Re: Internal Error during new password setting

I am really sorry to see you can't get X-Payments installed on your hosting. I am not sure what's wrong as I do not know where your X-Payments is installed and do not know details of server environment there. Feel free to PM me everything, but I advise you to post a technical support ticket using your HelpDesk account as it looks like a technical guy from our team need to go into your server and see what's wrong there.
__________________
Sincerely yours,
Alex Mulin
VP of business development for X-Cart
X-Payments project manager
Reply With Quote
  #27  
Old 11-16-2014, 12:58 AM
  vasilis's Avatar 
vasilis vasilis is offline
 

X-Adept
  
Join Date: Feb 2009
Posts: 724
 

Default Crypt_cell_is_not_detected (1311)

Have just fresh installed X-Payments 2.1.1 on a 4.6.4 store, having connected it with Authorize.NET AIM payment method.

When I submit test orders I get to the X-Payments cc form page, but I get Failed transactions, with
Quote:
'--- Advanced info ---
Reason: Aborted due to errors during transaction processing'
message in the Payment gateway log section of the order details and no log error in the X-Cart store, concerning X-Payments Connector errors.

In the X-Payments backend, these orders are listed under "Pending" status.

No reports for these transactions are created in the Authorize.NET backoffice side.

In the X-Payments logs though, I see the following errors:
Quote:
ERROR [2014-15-11 13:43:25]
User: unknown; IP: 68.195.69.133
Zone: Crypt/Cell
Code: CRYPT_CELL_IS_NOT_DETECTED (1311)
Encrypted cell for data with prefix '"false"' is not detected

Affected systems: Crypt/Cell.php file (91:assert); Core/ApiProtocol.php file (154:detect); Model/Payment.php file (4482:unpack); Model/Payment.php file (1838:checkCart); Model/Payment.php file (1750:processInit); Controller/Payment/Main.php file (242:process); Controller/Payment/Main.php file (220:doPay); Core/Controller.php file (181:actionPay); Controller/Payment.php file (277:process); Core/Dispatcher.php file (148:process); Application.php file (156:dispatch); /home/<user>/public_html/xpayments/payment.php file (26:run)

Any idea what this cryptic message means, or how to fix this?
Reply With Quote
  #28  
Old 11-17-2014, 02:07 AM
  ambal's Avatar 
ambal ambal is online now
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,102
 

Default Re: X-Payments transfer to other server with upgraded store

All threads were merged as they are literally about the same issue - something wrong with your new X-Payments install.

Unfortunately, nobody can help you with that as someone needs to go into your server and see what's wrong there. Nobody else has all those issues and I am pretty sure this is either server-specific or it was a wrong upgrade or install.

Anyways, a tech need to go into your servers and check there.
__________________
Sincerely yours,
Alex Mulin
VP of business development for X-Cart
X-Payments project manager
Reply With Quote
  #29  
Old 03-30-2015, 02:29 AM
 
Stizerg Stizerg is offline
 

Senior Member
  
Join Date: Apr 2008
Location: Sydney, Australia
Posts: 195
 

Default Re: X-Payments transfer to other server with upgraded store

I have the same error
Quote:
ERROR [2015-30-03 21:09:33]
User: unknown; IP: 212.161.27.90
Zone: Crypt/Cell
Code: CRYPT_CELL_IS_NOT_DETECTED (1311)
Encrypted cell for data with prefix '"'
AP'"' is not detected
There were no changes to configuration at all, last payment we received was 2 days ago. Lost a couple of orders before we realized something wrong with xpayments.
I'm going to upgrade from 2.1.1 to 2.1.3 to see if it change anything.
__________________
X-Cart Gold Plus 4.6.6
A lot of custom mods
Reply With Quote
  #30  
Old 03-30-2015, 02:41 AM
  ambal's Avatar 
ambal ambal is online now
 

X-Cart team
  
Join Date: Sep 2002
Posts: 4,102
 

Default Re: X-Payments transfer to other server with upgraded store

It could be your X-Cart server still supporting SSLv3 and your X-Payments server not supporting it.

Check what SSL you have enabled on your X-Cart and X-Payments servers first. And your X-Cart and/or X-Payments could be not patched to remove explisit call of SSLv3 while your server environment does not support SSLv3 already.

See http://forum.x-cart.com/showthread.php?t=70268
__________________
Sincerely yours,
Alex Mulin
VP of business development for X-Cart
X-Payments project manager
Reply With Quote
Reply
   X-Cart forums > X-Payments > X-Payments issues & questions


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 08:17 PM.

   

 
X-Cart forums © 2001-2018