Follow us on Twitter X-Cart on Facebook Wiki
Shopping cart software Solutions for online shops and malls

Assign order status based on payment method

 
Reply
   X-Cart forums > X-Cart 5 > Dev Questions (X-Cart 5)
 
Thread Tools Search this Thread
  #1  
Old 09-18-2018, 04:27 PM
 
watersidesoln watersidesoln is offline
 

Newbie
  
Join Date: Apr 2018
Posts: 5
 

Default Assign order status based on payment method

We use purchase orders and credit cards as payment types. We simply want any order with payment type of Purchase Order to be assigned to a different payment status. Something like "Awaiting Payment". Instead they are all being marked as "Paid". In reality this is not true for Purchase Orders because the customer must still be invoiced.

Any easy way to change this or modules that could accomplish this? Using 5.3.5.
__________________
5
Reply With Quote
  #2  
Old 09-19-2018, 04:34 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Assign order status based on payment method

Hi there.
If you are using the default 'Purchase Order' payment method in X-Cart 5.3, all orders processed with this one will receive 'Awaiting Payment' and will stay there until you manually switch it to 'Paid'.


Do you have 'Custom Order Statuses' module installed?
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
  #3  
Old 09-19-2018, 05:33 AM
 
watersidesoln watersidesoln is offline
 

Newbie
  
Join Date: Apr 2018
Posts: 5
 

Default Re: Assign order status based on payment method

I have tested with both Custom Order Statuses enabled and disabled. Purchase order always shows a payment status of Paid and fulfillment status of Will Not Deliver.
__________________
5
Reply With Quote
  #4  
Old 09-19-2018, 06:24 AM
 
watersidesoln watersidesoln is offline
 

Newbie
  
Join Date: Apr 2018
Posts: 5
 

Default Re: Assign order status based on payment method

Another update - the POS module was causing the problem. I have disabled it and Purchase Order payment methods are working as you would expect.
__________________
5
Reply With Quote
  #5  
Old 09-21-2018, 11:20 AM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: Assign order status based on payment method

Great that you found the origin of the issue.
I briefly looked at the POS module documentation and couldn't find any mention this is an intended behavior.
If you consider this a bug feel free to report it to the public bugtracker at https://bt.x-cart.com


Thank you.
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions
Reply With Quote
Reply
   X-Cart forums > X-Cart 5 > Dev Questions (X-Cart 5)


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -8. The time now is 02:30 PM.

   

 
X-Cart forums © 2001-2020