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X-Payments login issue.
 
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  #1  
Old 05-03-2017, 09:20 PM
 
Nishant Nishant is offline
 

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Join Date: Oct 2009
Posts: 38
 

Default X-Payments login issue.

hi,
I have X-payments 3.x.
Using Google Authenticator for login to x-payments.
I changed my Phone and now I don't have Google Authenticator transferred to new phone.
Also I don't remember where I saved the Backup Codes for login.

What are options for me to login to X-payments.?
There are 5 sites connected to X-payments and One of them is down.
Need to re setup the payment.

Please help..!!
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  #2  
Old 05-03-2017, 10:52 PM
 
anna anna is offline
    
Join Date: Dec 2005
Posts: 1
 

Default Re: X-Payments login issue.

Hello, Nishant!

Thank you for the message. Such an issue has to be addressed by the X-Cart support team and it would be better to report it right in HelpDesk. I see that you have submitted a ticket about this issue, please refer to it for further assistance.
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Sincerely yours,
Anna Blazhevich
X-Cart team
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The following user thanks anna for this useful post:
ambal (05-04-2017)
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