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X-cart 5 no "Secure credit card payment" window at check out

 
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  #1  
Old 08-19-2014, 06:43 AM
 
kim14 kim14 is offline
 

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Default X-cart 5 no "Secure credit card payment" window at check out

HI, I recently had x-cart 5 installed, and am trying to configure my payment options. I have x-payments, using the Intuit Quickbooks Payments, and Paypal US.

Everything appears to be connected and set up properly in X-cart. However, when you are on the live site and try to process an order, no "Secure credit card payment" window at check out. The site gets hung up, until you have to back out to the previous page to stop it. Have tried on 2 different browsers (firefox and google chrome). This happens when attempting to use either a CC or Paypal.
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Old 08-19-2014, 11:06 PM
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Default Re: X-cart 5 no "Secure credit card payment" window at check out

Moved to X-Cart forums > X-Payments issues & questions
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Old 08-19-2014, 11:38 PM
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Default Re: X-cart 5 no "Secure credit card payment" window at check out

Hi Kim,

Please make sure nothing listed at http://help.x-cart.com/index.php?title=X-Payments:Troubleshooting#No_credit_card_form_displ ayed_when_a_customer_pays applies to you.
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Old 08-21-2014, 06:29 AM
 
kim14 kim14 is offline
 

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Default Re: X-cart 5 no "Secure credit card payment" window at check out

There are no warnings when I log into x-payments. Everything appears to be enabled correctly.
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Old 08-22-2014, 12:49 AM
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Default Re: X-cart 5 no "Secure credit card payment" window at check out

There are more reasons at the link I sent you earlier. Did you check all of them, too?

Anyways, what do you see in your X-Cart and X-Payments logs?
http://help.x-cart.com/index.php?title=X-Payments:FAQ#Where_can_I_find_X-Payments_logs.3F
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