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FacebookTab module released

 
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  #21  
Old 03-11-2011, 03:00 PM
 
xim xim is offline
 

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Default Re: FacebookTab module released

Quote:
Originally Posted by Dostie
We just installed the module and installed to our FB page here http://www.facebook.com/BrooksRangeMountaineering?v=app_136267806421194 I have enabled it but it currently is not showing any products. I have left all of the configuration in x cart set to defaults for now just to get started.

Any ideas why no products would be showing?

Please, post the support ticket in your account of HelpDesk system. Our team will investigate this issue.
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  #22  
Old 03-11-2011, 03:03 PM
 
xim xim is offline
 

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Default Re: FacebookTab module released

Quote:
Originally Posted by ewhebert
I installed the FB module in X-Cart but when I go to link the X-Cart APP to my business facebook page I hit accept to give it privledges and then the browswer window just refreshes a million times and nothing is ever added to my FB account. Any ideas?

Try to use it later, or using other browser. Sometimes Facebook works very unstable with application zone.
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  #23  
Old 03-12-2011, 09:22 AM
 
ewhebert ewhebert is offline
 

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Default Re: FacebookTab module released

Quote:
Originally Posted by xim
Try to use it later, or using other browser. Sometimes Facebook works very unstable with application zone.

I've tried it on IE8, Google Chrome and Firefox (and on different PCs) but I get the same result. As soon as I click to allow the X-Cart Shop app permission to access my FB data the address bar starts bouncing between apps.facebook.com and www.facebook.com/connect/.... If i close out and reload to facebook I can see the app listed under my privacy settings and can remove it but I cannot browse tothe app or it starts the browser refreshing again bouncing between the two previously mentioned sites. I am trying to add www.facebook.com/FromTheTopDancewear .

Thanks,

Eric
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  #24  
Old 03-13-2011, 03:00 AM
 
xim xim is offline
 

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Default Re: FacebookTab module released

ewhebert, please, post the ticket in the HelpDesk system. We will try to find the solution for you.

bwt, On our sides (and for many others facebook users) the app works well. It is Facebook
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  #25  
Old 03-13-2011, 07:24 AM
 
ewhebert ewhebert is offline
 

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Default Re: FacebookTab module released

I will try it a few more times today then open a ticket. I'm sure its Facebook in some way I just can't see why it is doing it.
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  #26  
Old 03-13-2011, 07:26 AM
 
ewhebert ewhebert is offline
 

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Default Re: FacebookTab module released

Is it because it is a Facebook ad account with a Page but no true profile?
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  #27  
Old 03-13-2011, 10:58 PM
 
xim xim is offline
 

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Default Re: FacebookTab module released

Quote:
Originally Posted by ewhebert
Is it because it is a Facebook ad account with a Page but no true profile?

Yes, you should use your personal account to add tab to your pages.

As soon as you match the page with FacebookTab you can switch to the page-mode.
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  #28  
Old 03-13-2011, 11:26 PM
 
xim xim is offline
 

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Default Re: FacebookTab module released

We added this point to the manual: http://help.qtmsoft.com/index.php?title=X-Cart:Facebook_Tab#Adding_to_Facebook
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  #29  
Old 03-14-2011, 08:08 AM
 
ewhebert ewhebert is offline
 

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Default Re: FacebookTab module released

That worked, well atleast got me to another problem. I opened a ticket about it but I figure I may as well post it here as well. I get to X-Cart APP in Facebook where it wants the URL of my store, so I enter http://www.fromthetopdancewear.com/store/ and hit apply, the page refreshes and the URL field is blanked out with no reason as to why. I know the FB Tab module is running on my X-Cart and I added my Profile ID to it so I'm not sure where it is going wrong as I see no background information.

Hopefully it is not a big issue, I am on an older version of X-Cart though (4.1.11).
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  #30  
Old 03-14-2011, 08:27 AM
 
ewhebert ewhebert is offline
 

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Default Re: FacebookTab module released

Ok, its working great now. Apparently there is a problem with my Facebook account because under my mothers (who is the first admin of the stores page) it allows me to validate the URL.
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